Konica Minolta Business Solutions Canada
Salesforce Business Intelligence Analyst
Konica Minolta Business Solutions Canada, Ramsey, New Jersey, us, 07446
Overview
Konica Minolta is looking for a Salesforce Data Analyst to join our Ramsey headquarters! We are looking for someone with an analytical mindset, a deep understanding of Salesforce products, and a passion for helping businesses make smarter decisions. This individual will be the ultimate data‑driven problem solver, ensuring that CRM tools are not only used, but used effectively to drive growth, efficiency, and strategic clarity.
Responsibilities
Salesforce Data Monitoring & Analysis
Extract, clean, and analyze sales data from Salesforce to identify trends, gaps, and opportunities. Translate findings into clear recommendations that inform sales strategies.
Develop dashboards and reports that provide actionable insights for sales leadership and cross‑functional teams.
Track CRM usage metrics to ensure adoption and recommend areas for improvement.
CRM Optimization & Collaboration
Partner with Salesforce Business Analysts and Developers to validate that CRM tools and enhancements align with business goals.
Ensure CRM products are functioning effectively and contributing to streamlined workflows and improved sales outcomes.
Support change management initiatives related to CRM upgrades or process changes.
Process Improvement & Strategic Insights
Identify inefficiencies in current sales processes, streamline operations through data‑driven solutions, and partner with sales leadership to ensure successful adoption.
Partner with sales leadership to align CRM capabilities with business goals and deliver insights that guide decisions and drive adoption.
Collaborate with cross‑functional teams to ensure CRM tools are used to their full potential across departments.
Qualifications
Bachelor’s degree in Business, Data Analytics, Information Systems, or related field or equivalent.
Salesforce Administrator or Analyst certification.
3+ years of experience in a data analysis role, preferably within a sales or CRM‑focused environment. Sales management experience highly desirable.
Strong proficiency in Salesforce (Sales Cloud, Service Cloud, Reports & Dashboards).
Experience with data visualization tools (e.g., Power BI) and Excel.
Familiarity with CRM integrations and automation tools.
Experience working in a corporate sales environment or with sales operations teams.
Excellent analytical thinking and problem‑solving skills.
Understanding of sales organizations, sales workflows and sales data.
Strong communication skills with the ability to translate data into business insights.
About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing.
Konica Minolta operates on a North American Shared Services model, which aligns cross‑border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.
EEO Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries IT Services and IT Consulting
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Responsibilities
Salesforce Data Monitoring & Analysis
Extract, clean, and analyze sales data from Salesforce to identify trends, gaps, and opportunities. Translate findings into clear recommendations that inform sales strategies.
Develop dashboards and reports that provide actionable insights for sales leadership and cross‑functional teams.
Track CRM usage metrics to ensure adoption and recommend areas for improvement.
CRM Optimization & Collaboration
Partner with Salesforce Business Analysts and Developers to validate that CRM tools and enhancements align with business goals.
Ensure CRM products are functioning effectively and contributing to streamlined workflows and improved sales outcomes.
Support change management initiatives related to CRM upgrades or process changes.
Process Improvement & Strategic Insights
Identify inefficiencies in current sales processes, streamline operations through data‑driven solutions, and partner with sales leadership to ensure successful adoption.
Partner with sales leadership to align CRM capabilities with business goals and deliver insights that guide decisions and drive adoption.
Collaborate with cross‑functional teams to ensure CRM tools are used to their full potential across departments.
Qualifications
Bachelor’s degree in Business, Data Analytics, Information Systems, or related field or equivalent.
Salesforce Administrator or Analyst certification.
3+ years of experience in a data analysis role, preferably within a sales or CRM‑focused environment. Sales management experience highly desirable.
Strong proficiency in Salesforce (Sales Cloud, Service Cloud, Reports & Dashboards).
Experience with data visualization tools (e.g., Power BI) and Excel.
Familiarity with CRM integrations and automation tools.
Experience working in a corporate sales environment or with sales operations teams.
Excellent analytical thinking and problem‑solving skills.
Understanding of sales organizations, sales workflows and sales data.
Strong communication skills with the ability to translate data into business insights.
About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing.
Konica Minolta operates on a North American Shared Services model, which aligns cross‑border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.
EEO Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries IT Services and IT Consulting
#J-18808-Ljbffr