Medical Office Coordinator - Front Office

Overview This position serves as the front office point of contact for business ancillary service locations and is responsible for ensuring timely and accurate responses to client requests. The individual is accountable for the clinical administrative functions of patient intake, scheduling, and registration, as well as clinic-based activities required to ensure accurate billing and claims.

Responsibilities

Manage the front desk through excellent customer service, multitasking across two simultaneous practice management systems

Facilitate patient scheduling, intake, and check‑in processes

Complete benefit verifications in a timely and accurate manner

Ensure charges and documentation are completed promptly and delivered to the client

Collect point‑of‑service payments such as copays

Maintain appropriate clinic supplies

Qualifications Minimum Education:

High School diploma or equivalent

Required Experience:

1 or more years in an administrative position

Preferred Experience:

Previous health care office experience

Previous medical billing and coding experience

Knowledge of benefit verification and authorization

Knowledge, Skills, and Abilities:

Effective and professional communication skills

Proficiency with Microsoft Office Suite

Bilingual language skills preferred in some clinics

Virtual Employee? No

Location US-WI-Pewaukee

Organization Details Dept Number: 1022

Employment Type Full Time

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