Medical Office Coordinator - Front Office

Overview This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.

This role will be primarily working at our Oconomowoc location with some float to other locations including Brookfield, New Berlin, Germantown, and Pewaukee.

Responsibilities

Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems

Manages and facilitates patient scheduling, intake, check in processes

Responsible for completing benefit verifications timely and accurately

Responsible for ensuring charges and documentation are completed timely and delivered to the client

Responsible for point of service (e.g. copay) collection

Keeps clinic stocked appropriately as needed

Qualifications Minimum Education Required:

High School diploma or equivalent

Preferred Minimum Experience

Required:

1 or more years in an administrative position

Preferred

Previous health care office experience

Previous medical billing and coding

Knowledge of benefit verification and authorization

Knowledge Skills and Abilities

The ability to communicate effectively and professionally

Proficient with Microsoft Office Suite

Bilingual language skills in some clinics preferred

Virtual Employee? No

Location/Org Data : Dept Number 1159

ReqID 2025-27519

Job Locations US-WI-Oconomowoc | US-WI-Pewaukee | US-WI-Menomonee Falls | US-WI-Brookfield | US-WI-New Berlin

Job Category Outpatient Rehab - Clinical Support Staff

Pay Class Full Time

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