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Activ8 Recruitment & Solutions

Japanese / English Bilingual Logistics Coordinator

Activ8 Recruitment & Solutions, Lansing, Michigan, United States

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We are seeking a

Japanese and English bilingual candidate with strong numerical and analytical skills

to join a global freight forwarding company located near the Detroit International Airport as a

Logistics Coordinator . This is an excellent opportunity for someone looking to build a career in the supply chain industry. The position is 100% On-site, Non-Exempt, Full-time, and Temporary to Hire, with insurance benefits and PTO provided.

Key Responsibilities

Coordinate and monitor international and domestic shipments (air, ocean, and road).

Plan and manage shipping routes considering cost, transit time, and customer requirements.

Ensure accurate and timely data entry in the company system (CargoWise).

Prepare, review, and process billing, including issuing invoices, tracking payments, and resolving billing discrepancies in coordination with the accounting team.

Communicate professionally

in both Japanese and English

with customers, vendors, carriers, and internal teams via email and phone.

Oversee customs compliance, documentation, and import procedures.

Arrange special transport services, including courier and hand-carry as needed.

Train, lead, and support the Import Operations team to maintain performance standards.

Maintain and update Standard Operating Procedures (SOPs) and ensure process consistency.

Ensure timely and accurate billing and monitor weekly performance reports and KPIs.

Adhere to safety, quality, and productivity standards while identifying areas for operational improvement.

Qualifications

Japanese and English bilingual language skills at a business professional level or higher .

High school diploma or higher education required; a college degree in Logistics, Supply Chain Management, or a related field is preferred.

Proficient in Microsoft Office Suite, particularly

Excel

and Outlook.

Excellent verbal and written communication skills, with strong organizational and problem-solving abilities.

Strong numerical skills .

Ability to multitask effectively in a fast-paced, deadline-driven environment while maintaining attention to detail.

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