CVS Health
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing and following up of all activities.
Customer Service: Assist customers with their questions, problems and complaints; promote CVS customer service culture by greeting, offering help, and thanking; handle all customer relations issues in accordance with company policy; promote a positive shopping experience for all CVS customers.
Maintain confidentiality: Maintain customer/patient confidentiality.
Merchandise/Presentation: Price merchandise; stock shelves; execute displays, sign and inventory of weekly, promotional and seasonal merchandise; execute the display and maintenance of off-shelf merchandise; reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education & Experience High School Diploma or equivalent. Preferred but not required.
Anticipated Weekly Hours 28 hours.
Time Type Part time.
Pay Range $19.26 - $28.81 hourly. This pay range represents the base hourly rate for all positions in the job grade within which this position falls.
Benefits We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan; no-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching; benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Application Deadline We anticipate the application window for this opening will close on: 03/19/2026.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing and following up of all activities.
Customer Service: Assist customers with their questions, problems and complaints; promote CVS customer service culture by greeting, offering help, and thanking; handle all customer relations issues in accordance with company policy; promote a positive shopping experience for all CVS customers.
Maintain confidentiality: Maintain customer/patient confidentiality.
Merchandise/Presentation: Price merchandise; stock shelves; execute displays, sign and inventory of weekly, promotional and seasonal merchandise; execute the display and maintenance of off-shelf merchandise; reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education & Experience High School Diploma or equivalent. Preferred but not required.
Anticipated Weekly Hours 28 hours.
Time Type Part time.
Pay Range $19.26 - $28.81 hourly. This pay range represents the base hourly rate for all positions in the job grade within which this position falls.
Benefits We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan; no-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching; benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Application Deadline We anticipate the application window for this opening will close on: 03/19/2026.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr