Global Customer Care Ops Manager – Vendor & CRM

A global technology powerhouse is seeking a Customer Care Operations Program Manager in North Carolina. This role demands overseeing offshore vendor management, monitoring performance metrics, and ensuring financial accuracy across customer support channels. The ideal candidate will have over 4 years of experience in contact center operations and strong skills in Microsoft Dynamics. This position offers a competitive salary range from $90,000 to $125,000, making it suitable for those looking for mid-senior level management roles within an innovative environment. #J-18808-Ljbffr