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Lenovo

Commercial Contract Manager

Lenovo, Raleigh, North Carolina, United States

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We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets.

Lenovo is seeking a highly skilled Senior Contracts Manager to support our North America Corporate and Commercial Sales organization. This role requires a strategic thinker who can navigate complex commercial contracting environments, build strong cross‑functional relationships, and manage a high‑volume portfolio of customer agreements. The Senior Contracts Manager is responsible for overseeing all contractual activities from negotiation through post‑award performance, ensuring full compliance with contractual terms, internal policies, and customer expectations. The position works closely with Sales, Finance, Legal, Operations, Supply Chain, Pricing, and Program Management to ensure seamless execution, financial accuracy, and proactive issue resolution.

Location: Charlotte, NC

Salary: $90,000.00–$110,000.00

Key Responsibilities Contract Negotiation & RFP/Proposal Review

Lead negotiations of commercial contract terms, business terms, pricing structures, and service commitments with corporate customers.

Review and respond to RFPs, RFQs, customer bid documents, and unsolicited proposals, ensuring alignment with Lenovo business objectives and risk standards.

Analyze customer requirements, identify contractual or operational risks, and propose alternative terms or mitigation strategies.

Collaborate with Sales, Legal, and Finance to structure competitive yet compliant offers that meet customer needs and protect Lenovo’s interests.

Contract Administration Lifecycle Management

Manage a diverse portfolio of commercial customer contracts, including MSAs, sales agreements, service agreements, pricing schedules, and addendums.

Track key milestones such as deliverables, renewals, pricing adjustments, notice periods, and expirations.

Prepare and process contract modifications, extensions, customer‑required forms, and other administrative updates.

Maintain accurate and accessible contract files, databases, and reporting dashboards.

Compliance & Operational Execution

Ensure ongoing compliance with contractual obligations, internal Lenovo policies, data protection requirements, and customer‑specific expectations.

Conduct periodic internal contract compliance reviews to ensure audit readiness and operational accuracy.

Support both internal and customer audits by preparing documentation, addressing inquiries, and coordinating stakeholder responses.

Customer Relationship & Cross‑Functional Partnership

Serve as the primary contact for all post‑award contractual matters with internal teams and customers.

Issue formal notices required under customer agreements (e.g., pricing updates, renewals, terminations, performance notifications).

Participate in customer business reviews to ensure alignment on contractual performance, deliverables, and obligations.

Provide strategic advice to Sales leadership and stakeholders, including risk identification and opportunities for operational or contractual improvement.

Basic Qualifications

Bachelor’s degree in Business, Law, Finance, or related field.

5+ years of experience in contract management, commercial negotiations, or related roles.

Preferred Qualifications

Strong understanding of contract law, commercial terms, and risk management principles.

Excellent communication, negotiation, and stakeholder management skills.

Proficiency in Microsoft Office Suite and contract management systems.

Advanced degree (JD, MBA) or equivalent experience.

Experience in technology or IT services industry.

Familiarity with RFP/RFQ processes and complex pricing structures.

Knowledge of data privacy regulations and compliance standards.

Ability to manage multiple priorities in a fast‑paced environment.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, or basis of disability or any federal, state, or local protected class.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Legal

Industries IT Services and IT Consulting

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