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United Ag & Turf

Parts Manager

United Ag & Turf, Hugo, Oklahoma, United States, 74743

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Parts Manager

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United Ag & Turf

The Parts Manager manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes and attracts, retains, and effectively engages department personnel.

Essential Functions

Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction.

Promotes and merchandises parts and accessories in conjunction with other store locations.

Creates and follows annual Parts Department goals and budget, in alignment with United’s financial and operational objectives.

Maintains an accurate and effective parts inventory control system that include physical inventory and proper counter procedures.

Submits all parts warranty and return claims within the required time frame to receive maximum credit.

Maximizes use of all order discount programs to achieve management stock order goals.

Ensures all department tools, equipment and vehicles remain in good working order.

Manages recruiting, staffing and employee development activities for employees reporting to this position.

Supervises Parts Counter Salespeople, warehouse parts clerks, Parts Specialists and other Parts staff.

Requirements

1+ years’ experience in Parts Department operations

Experience leading others.

Ability to use standard desktop programs such as Microsoft Office, Outlook, and internet functions.

Ability to write and speak effectively to individuals and groups.

Basic understanding of financial principles relative to Parts Department.

Ability to analyze and interpret internal reports.

Ability to work extended hours and weekends.

Excellent customer service skills.

High school diploma or equivalent.

Seniority level Mid-Senior level

Employment type Full-time

Job function Sales and Business Development

Industries Machinery Manufacturing

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