Gridiron Air
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Quality Assurance Auditor
role at
Gridiron Air
A FAR Part 121 Supplemental Air Carrier, Gridiron Air is a leading charter airline specializing in customized flight solutions using its fleet of company aircraft.
We are committed to delivering new levels of safety, hospitality, and operational excellence to the charter market.
Our talented flight and cabin crew operate across the globe, 365 days a year.
These team members are supported by dedicated professionals out of our corporate office – including our state‑of‑the‑art Operations Control Center and world‑class Maintenance Operation located at AFW, Perot Field Fort Worth Alliance Airport, in Fort Worth, Texas.
Flexibility is required to meet the needs of our business and will require evening and weekend availability, when needed.
SUMMARY The Quality Assurance Auditor is responsible and accountable to oversee the compliance of the airline Continuous Airworthiness Maintenance Program as described by the Code of Federal Regulations.
The role coordinates and manages the Gridiron Air Technical Operations Quality Assurance Program, Quality Assurance Audit Programs, Vendor Management oversight, and regulatory oversight of support facilities as they apply to powerplant, airframe, articles, shops, or vendors, including MROs.
The Auditor assists with the development, establishment, and enforcement of quality assurance standards and metrics for maintenance, engineering, and vendor management functions within the Technical Operations organization.
The Auditor also monitors the performance of the quality management system, produces data and reports on performance, and coordinates with other Auditors and staff throughout Gridiron Air to ensure system effectiveness.
Where appropriate, the Auditor advises on changes, their implementation, and provides training, tools, and techniques to enable others to achieve quality.
GENERAL DUTIES
Plans, coordinates, executes, and reviews audits of 121/145 shop maintenance or vendor activity
Provides data in support of the Quality Assurance Program as part of the Technical Operations Safety and Quality Management Systems (SMS)
Provides data in support of Quality Assurance and Continuous Analysis and Surveillance System (CASS) auditing activities, including collaborative auditing of base and line maintenance, repair shops, vendor activities, and related engineering and support functions
Develops checklists to target specific audit findings and prepares technical reports communicating Quality Assurance review of audit findings
Tracks audit findings, provides follow‑up, and ensures closure of all audits
Manages day‑to‑day quality and compliance activities including batch record review, process validation, change control, non‑conformance investigations, customer complaints, and new process introduction
Implements compliance programs, performs annual product reviews, tracks and reports quality metrics, drives continuous improvement, and performs quality assessments to determine compliance to internal policies and regulatory requirements
Coordinates and participates in investigations as required
Identifies and resolves compliance risks and assists work sites in preparing for regulatory authority inspections
Ensures critical supply‑chain issues are included in appropriate Technical Operations action plans
Develops remediation plans to address technical and compliance gaps
Conducts and coordinates Quality System Management Reviews
Monitors daily, weekly, and monthly performance indicators to ensure critical performance targets are met
Facilitates resolution of personnel or process problems affecting performance or compliance in a timely manner
Works closely with co‑workers to accomplish audit objectives and with other departments to coordinate work plans and new objectives across all assigned groups
Meets with the Director of Quality and other departments to ensure operations are executed in accordance with overall goals, strategies, policies, and plans
Identifies and implements work process improvements that contribute to meeting QA and corporate goals and objectives
Creates and continuously improves the structure and processes necessary to manage current activities and projected workload
Develops and installs procedures and controls to promote communication and adequate information flow within the operation and among key individuals and work groups inside and outside the assigned work group(s)
Maintains compliance with hardware and software systems to aid the smooth and efficient flow of information
Ensures all activities and operations comply with local, state, and federal regulations and laws governing Gridiron Air business operation
All employees are expected to be well‑versed in the Gridiron Air Safety Management System (SMS) and should be proficient in carrying out duties in line with their training and participation in the SMS.
They are encouraged and supported to identify and report safety hazards, detect safety shortcomings, and voice safety concerns, thus promoting a proactive safety culture.
May perform other responsibilities as assigned based on business needs and shifting company priorities
QUALIFICATIONS
Minimum of 5 years of experience in aircraft maintenance and maintenance auditing roles with a Part 121 certificated airline; experience with a major airline is strongly preferred.
A&P License, Engineering, or equivalent degree
Strong knowledge and practical application of quality assurance principles, methodologies, and philosophy
Demonstrated expertise in utilizing data collection tools and applying audit techniques effectively
CASE 1A and/or ASQ certification and training are highly preferred
Proven experience driving process improvements in maintenance and/or production environments; Six Sigma Green Belt certification is highly preferred
Proficient in PowerPoint, MS Word, MS Excel, MS Access, Outlook, and other databases
Other Job Requirements
Must fulfill FAA criminal background checks to qualify for unescorted access to privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customer security badges, if applicable
Heavy domestic and/or international travel may be required
May be required to work rotating shifts, nights, and weekends when applicable
TSA Regulations require a fingerprint‑based criminal history records check for all employees with unescorted ramp access.
The background check must be completed prior to assuming this position.
Key Knowledge & Abilities
Airline and aircraft maintenance technical knowledge
Apply airline and aircraft maintenance knowledge to quality assurance activities
Understand and create plans utilizing a wide array of airline and aircraft maintenance technical, process, and measurement data
Knowledge of principles and methods for quality assurance program design
Working knowledge of Gridiron Air policies and procedures
Working knowledge of FAA, OSHA, EPA, and other governmental regulations pertaining to aircraft maintenance, repair, engineering, vendor management, and MROs
Organizing, planning, and prioritizing assigned work – developing specific goals and plans to prioritize, organize, and accomplish work
Ability to coordinate with diverse workgroups such as management, non‑management, contract labor work groups, and remotely located employees
Effectively communicate with employees, internal and external resources, managers, executives, and co‑workers verbally and in writing
Confront conflict and resolve interpersonal and performance issues
Create a positive work environment and engage people
BENEFITS OVERVIEW We offer a competitive benefits package, which includes medical, dental, and vision insurance, company‑paid life and AD&D with an option to buy‑up, and 401(k) matching.
Competitive pay
401(k) with company match
Employee assistance program
Gridiron Air LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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Quality Assurance Auditor
role at
Gridiron Air
A FAR Part 121 Supplemental Air Carrier, Gridiron Air is a leading charter airline specializing in customized flight solutions using its fleet of company aircraft.
We are committed to delivering new levels of safety, hospitality, and operational excellence to the charter market.
Our talented flight and cabin crew operate across the globe, 365 days a year.
These team members are supported by dedicated professionals out of our corporate office – including our state‑of‑the‑art Operations Control Center and world‑class Maintenance Operation located at AFW, Perot Field Fort Worth Alliance Airport, in Fort Worth, Texas.
Flexibility is required to meet the needs of our business and will require evening and weekend availability, when needed.
SUMMARY The Quality Assurance Auditor is responsible and accountable to oversee the compliance of the airline Continuous Airworthiness Maintenance Program as described by the Code of Federal Regulations.
The role coordinates and manages the Gridiron Air Technical Operations Quality Assurance Program, Quality Assurance Audit Programs, Vendor Management oversight, and regulatory oversight of support facilities as they apply to powerplant, airframe, articles, shops, or vendors, including MROs.
The Auditor assists with the development, establishment, and enforcement of quality assurance standards and metrics for maintenance, engineering, and vendor management functions within the Technical Operations organization.
The Auditor also monitors the performance of the quality management system, produces data and reports on performance, and coordinates with other Auditors and staff throughout Gridiron Air to ensure system effectiveness.
Where appropriate, the Auditor advises on changes, their implementation, and provides training, tools, and techniques to enable others to achieve quality.
GENERAL DUTIES
Plans, coordinates, executes, and reviews audits of 121/145 shop maintenance or vendor activity
Provides data in support of the Quality Assurance Program as part of the Technical Operations Safety and Quality Management Systems (SMS)
Provides data in support of Quality Assurance and Continuous Analysis and Surveillance System (CASS) auditing activities, including collaborative auditing of base and line maintenance, repair shops, vendor activities, and related engineering and support functions
Develops checklists to target specific audit findings and prepares technical reports communicating Quality Assurance review of audit findings
Tracks audit findings, provides follow‑up, and ensures closure of all audits
Manages day‑to‑day quality and compliance activities including batch record review, process validation, change control, non‑conformance investigations, customer complaints, and new process introduction
Implements compliance programs, performs annual product reviews, tracks and reports quality metrics, drives continuous improvement, and performs quality assessments to determine compliance to internal policies and regulatory requirements
Coordinates and participates in investigations as required
Identifies and resolves compliance risks and assists work sites in preparing for regulatory authority inspections
Ensures critical supply‑chain issues are included in appropriate Technical Operations action plans
Develops remediation plans to address technical and compliance gaps
Conducts and coordinates Quality System Management Reviews
Monitors daily, weekly, and monthly performance indicators to ensure critical performance targets are met
Facilitates resolution of personnel or process problems affecting performance or compliance in a timely manner
Works closely with co‑workers to accomplish audit objectives and with other departments to coordinate work plans and new objectives across all assigned groups
Meets with the Director of Quality and other departments to ensure operations are executed in accordance with overall goals, strategies, policies, and plans
Identifies and implements work process improvements that contribute to meeting QA and corporate goals and objectives
Creates and continuously improves the structure and processes necessary to manage current activities and projected workload
Develops and installs procedures and controls to promote communication and adequate information flow within the operation and among key individuals and work groups inside and outside the assigned work group(s)
Maintains compliance with hardware and software systems to aid the smooth and efficient flow of information
Ensures all activities and operations comply with local, state, and federal regulations and laws governing Gridiron Air business operation
All employees are expected to be well‑versed in the Gridiron Air Safety Management System (SMS) and should be proficient in carrying out duties in line with their training and participation in the SMS.
They are encouraged and supported to identify and report safety hazards, detect safety shortcomings, and voice safety concerns, thus promoting a proactive safety culture.
May perform other responsibilities as assigned based on business needs and shifting company priorities
QUALIFICATIONS
Minimum of 5 years of experience in aircraft maintenance and maintenance auditing roles with a Part 121 certificated airline; experience with a major airline is strongly preferred.
A&P License, Engineering, or equivalent degree
Strong knowledge and practical application of quality assurance principles, methodologies, and philosophy
Demonstrated expertise in utilizing data collection tools and applying audit techniques effectively
CASE 1A and/or ASQ certification and training are highly preferred
Proven experience driving process improvements in maintenance and/or production environments; Six Sigma Green Belt certification is highly preferred
Proficient in PowerPoint, MS Word, MS Excel, MS Access, Outlook, and other databases
Other Job Requirements
Must fulfill FAA criminal background checks to qualify for unescorted access to privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customer security badges, if applicable
Heavy domestic and/or international travel may be required
May be required to work rotating shifts, nights, and weekends when applicable
TSA Regulations require a fingerprint‑based criminal history records check for all employees with unescorted ramp access.
The background check must be completed prior to assuming this position.
Key Knowledge & Abilities
Airline and aircraft maintenance technical knowledge
Apply airline and aircraft maintenance knowledge to quality assurance activities
Understand and create plans utilizing a wide array of airline and aircraft maintenance technical, process, and measurement data
Knowledge of principles and methods for quality assurance program design
Working knowledge of Gridiron Air policies and procedures
Working knowledge of FAA, OSHA, EPA, and other governmental regulations pertaining to aircraft maintenance, repair, engineering, vendor management, and MROs
Organizing, planning, and prioritizing assigned work – developing specific goals and plans to prioritize, organize, and accomplish work
Ability to coordinate with diverse workgroups such as management, non‑management, contract labor work groups, and remotely located employees
Effectively communicate with employees, internal and external resources, managers, executives, and co‑workers verbally and in writing
Confront conflict and resolve interpersonal and performance issues
Create a positive work environment and engage people
BENEFITS OVERVIEW We offer a competitive benefits package, which includes medical, dental, and vision insurance, company‑paid life and AD&D with an option to buy‑up, and 401(k) matching.
Competitive pay
401(k) with company match
Employee assistance program
Gridiron Air LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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