Lefebvre Companies Inc
Description
The Freight Solutions Manager (Broker) is responsible for developing and managing a profitable book of business within L&S Transportation’s freight brokerage division. This role combines sales strategy, account management, and logistics expertise to build meaningful partnerships with shippers and ensure high-quality freight solutions.
Team members in this role act as primary points of contact for customers, managing every aspect of the sales cycle—from prospecting and qualifying leads to negotiating rates and ensuring delivery performance. Success in this position requires a proactive, driven mindset and a strong ability to communicate and solve problems in a fast-paced environment.
All duties to be performed according to the established standard and in compliance with all company policies and procedures while maintaining regular, prompt attendance and availability to work outside standard business hours as needed:
Develop and grow a personal book of business by identifying, prospecting, and onboarding new customers.
Initiate contact with potential clients through cold calls, email outreach, and in-person visits.
Understand customer freight needs (LTL and FTL) and tailor solutions accordingly.
Negotiate customer and carrier rates to ensure profitable transactions.
Manage and maintain long‑term customer relationships with consistent communication and follow‑up.
Oversee freight movements, manage spot quotes, and monitor delivery performance.
Act as the liaison between customers, carriers, and internal operations to ensure successful execution.
Track shipment progress and proactively communicate updates and solutions.
Meet or exceed performance metrics related to margin, volume, and customer acquisition.
Collaborate with internal team members to identify opportunities for continuous improvement.
Requirements Education/Experience
Bachelor’s degree preferred, but not required
5-8 years of B2B sales experience, preferably in freight or logistics
4-6 years of experience in cold calling and lead generation
4-5 years of logistics or transportation industry experience
Language Ability
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.
Math Ability
Ability to add, subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability
Demonstrated ability to build and manage a book of business
Strong negotiation, communication, and relationship management skills
Self-starter with the ability to thrive in a goal-driven environment
Strong organizational and time management abilities
Analytical thinker with a solutions-focused approach
No current non-compete or non-solicitation restrictions
Computer Skills
Working knowledge of the computers preferred.
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Team members in this role act as primary points of contact for customers, managing every aspect of the sales cycle—from prospecting and qualifying leads to negotiating rates and ensuring delivery performance. Success in this position requires a proactive, driven mindset and a strong ability to communicate and solve problems in a fast-paced environment.
All duties to be performed according to the established standard and in compliance with all company policies and procedures while maintaining regular, prompt attendance and availability to work outside standard business hours as needed:
Develop and grow a personal book of business by identifying, prospecting, and onboarding new customers.
Initiate contact with potential clients through cold calls, email outreach, and in-person visits.
Understand customer freight needs (LTL and FTL) and tailor solutions accordingly.
Negotiate customer and carrier rates to ensure profitable transactions.
Manage and maintain long‑term customer relationships with consistent communication and follow‑up.
Oversee freight movements, manage spot quotes, and monitor delivery performance.
Act as the liaison between customers, carriers, and internal operations to ensure successful execution.
Track shipment progress and proactively communicate updates and solutions.
Meet or exceed performance metrics related to margin, volume, and customer acquisition.
Collaborate with internal team members to identify opportunities for continuous improvement.
Requirements Education/Experience
Bachelor’s degree preferred, but not required
5-8 years of B2B sales experience, preferably in freight or logistics
4-6 years of experience in cold calling and lead generation
4-5 years of logistics or transportation industry experience
Language Ability
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.
Math Ability
Ability to add, subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability
Demonstrated ability to build and manage a book of business
Strong negotiation, communication, and relationship management skills
Self-starter with the ability to thrive in a goal-driven environment
Strong organizational and time management abilities
Analytical thinker with a solutions-focused approach
No current non-compete or non-solicitation restrictions
Computer Skills
Working knowledge of the computers preferred.
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