Level II/III Help Desk Specialist – Dispatch & Facilities

A retail employer in Cincinnati is seeking Dispatch Agents to support their facilities maintenance and engineering team. The role involves answering inbound calls and emails about work orders, troubleshooting issues, and coordinating with technicians and management to mitigate product loss. Successful candidates will have over three years of Help Desk experience, strong multitasking skills, and familiarity with ticket prioritization. Benefits include medical, dental, vision insurance, and a 401k access with employer matching. #J-18808-Ljbffr