Insight Global
Base pay range
$20.00/hr - $23.00/hr
A retail employer in the Cincinnati area is seeking Dispatch Agents to support the facilities maintenance and engineering team. Daily responsibilities include answering inbound phone calls and emails regarding facilities work orders and troubleshooting reported events with field technicians in all 2,700 stores nationwide. The program goal is to protect the client against product loss in stores. They will coordinate service with on-site technicians, store management, and other internal stakeholders. This role requires heavy multitasking and navigating multiple applications at once. Candidates should be adaptable to learning from change, difficulties, and feedback. Successful candidates will have experience with triaging, ticket/work order prioritization, change management, and a background in a level 2 or 3 support role.
Seniority level Mid-Senior level
Employment type Full-time
Job function Administrative
Industries IT System Custom Software Development and IT Services and IT Consulting
Benefits Medical insurance Vision insurance 401(k)
Get notified about new Dispatch Clerk jobs in
Cincinnati, OH .
#J-18808-Ljbffr
A retail employer in the Cincinnati area is seeking Dispatch Agents to support the facilities maintenance and engineering team. Daily responsibilities include answering inbound phone calls and emails regarding facilities work orders and troubleshooting reported events with field technicians in all 2,700 stores nationwide. The program goal is to protect the client against product loss in stores. They will coordinate service with on-site technicians, store management, and other internal stakeholders. This role requires heavy multitasking and navigating multiple applications at once. Candidates should be adaptable to learning from change, difficulties, and feedback. Successful candidates will have experience with triaging, ticket/work order prioritization, change management, and a background in a level 2 or 3 support role.
Seniority level Mid-Senior level
Employment type Full-time
Job function Administrative
Industries IT System Custom Software Development and IT Services and IT Consulting
Benefits Medical insurance Vision insurance 401(k)
Get notified about new Dispatch Clerk jobs in
Cincinnati, OH .
#J-18808-Ljbffr