Premier Community Healthcare Grp.
Business Development Representative
Premier Community Healthcare Grp., Dade City, Florida, United States, 33525
Business Development Representative
Location - Dade City
General Description
The Business Development Representative is responsible for driving patient acquisition and retention across Premier Community HealthCare service lines. This role focuses on building and maintaining referral relationships, developing partnerships with community organizations, schools, employers, and healthcare providers, and executing targeted outreach strategies. The position blends relationship management, data-driven outreach, and collaboration with marketing teams to expand access to care and advance Premier’s mission, with particular emphasis on pediatric medical and dental services, family medicine, and behavioral health.
Essential Duties & Responsibilities
Identify, prioritize, and engage potential referral sources, including schools, early learning centers, employers, faith-based organizations, youth-serving agencies, social service providers, and physician offices
Contribute to the development and execution of business development plans with quarterly growth goals and measurable patient acquisition targets
Maintain and track patient referral pipelines and conversion rates by site and service line
Collaborate with Marketing and Communications to support outreach campaigns, materials, and community events
Partner with internal teams to ensure a positive onboarding experience for new patients and families
Represent Premier at community events, employer wellness fairs, chamber meetings, and collaborative networks
Present Premier’s services through site tours, presentations, and sponsorship opportunities
Serve as liaison for partnership agreements, referral tracking, and outcome reporting
Support cross-county outreach efforts in Pasco and Hernando counties, focusing on underserved and high-growth populations
Track outreach activities and patient acquisition outcomes using CRM and reporting tools
Monitor and analyze key performance indicators, including referral conversion rates, new patient volumes, and event-generated leads
Prepare and submit monthly reports summarizing outcomes, trends, and growth recommendations
Maintain confidentiality and ensure HIPAA compliance at all times
Communicate issues that may impact patient flow to care team members
Support community give-back initiatives and advocate for Premier’s mission
Adhere to Premier’s core values to deliver a best-in-class patient experience
Participate in departmental goals and Quality Improvement / Quality Assurance (QI/QA) activities
Perform other duties as assigned
Knowledge, Skills & Abilities
Experience in community or healthcare business development, marketing, or sales
Strong relationship-building skills with community leaders, referral partners, and providers
Effective presentation, public speaking, and communication skills
Proficiency with CRM systems, data tracking, and Microsoft Office applications
Understanding of social determinants of health and community outreach principles
Professional demeanor with a positive, collaborative attitude
High ethical standards and strong work ethic
Excellent customer service skills with empathy and compassion
Strong verbal and written communication skills
Excellent grammar, spelling, and interpersonal skills
Commitment to Premier’s mission, vision, and values
Qualifications
Bachelor’s degree or five (5) to seven (7) years of relevant work experience as determined by Human Resources
Experience in a Federally Qualified Health Center (FQHC) or healthcare setting preferred
Valid Florida driver’s license and reliable transportation required
Bilingual (English/Spanish) preferred
Ability to obtain and maintain Epic certification and annual compliance training
Working Conditions & Physical Requirements
Ability to lift 20 lbs. regularly and 30–50 lbs. occasionally
Ability to sit for extended periods
Direct exposure to computer screens
Possible exposure to contagious or infectious diseases
Ability to travel across Pasco and Hernando counties for outreach, site visits, and partner meetings
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Essential Duties & Responsibilities
Identify, prioritize, and engage potential referral sources, including schools, early learning centers, employers, faith-based organizations, youth-serving agencies, social service providers, and physician offices
Contribute to the development and execution of business development plans with quarterly growth goals and measurable patient acquisition targets
Maintain and track patient referral pipelines and conversion rates by site and service line
Collaborate with Marketing and Communications to support outreach campaigns, materials, and community events
Partner with internal teams to ensure a positive onboarding experience for new patients and families
Represent Premier at community events, employer wellness fairs, chamber meetings, and collaborative networks
Present Premier’s services through site tours, presentations, and sponsorship opportunities
Serve as liaison for partnership agreements, referral tracking, and outcome reporting
Support cross-county outreach efforts in Pasco and Hernando counties, focusing on underserved and high-growth populations
Track outreach activities and patient acquisition outcomes using CRM and reporting tools
Monitor and analyze key performance indicators, including referral conversion rates, new patient volumes, and event-generated leads
Prepare and submit monthly reports summarizing outcomes, trends, and growth recommendations
Maintain confidentiality and ensure HIPAA compliance at all times
Communicate issues that may impact patient flow to care team members
Support community give-back initiatives and advocate for Premier’s mission
Adhere to Premier’s core values to deliver a best-in-class patient experience
Participate in departmental goals and Quality Improvement / Quality Assurance (QI/QA) activities
Perform other duties as assigned
Knowledge, Skills & Abilities
Experience in community or healthcare business development, marketing, or sales
Strong relationship-building skills with community leaders, referral partners, and providers
Effective presentation, public speaking, and communication skills
Proficiency with CRM systems, data tracking, and Microsoft Office applications
Understanding of social determinants of health and community outreach principles
Professional demeanor with a positive, collaborative attitude
High ethical standards and strong work ethic
Excellent customer service skills with empathy and compassion
Strong verbal and written communication skills
Excellent grammar, spelling, and interpersonal skills
Commitment to Premier’s mission, vision, and values
Qualifications
Bachelor’s degree or five (5) to seven (7) years of relevant work experience as determined by Human Resources
Experience in a Federally Qualified Health Center (FQHC) or healthcare setting preferred
Valid Florida driver’s license and reliable transportation required
Bilingual (English/Spanish) preferred
Ability to obtain and maintain Epic certification and annual compliance training
Working Conditions & Physical Requirements
Ability to lift 20 lbs. regularly and 30–50 lbs. occasionally
Ability to sit for extended periods
Direct exposure to computer screens
Possible exposure to contagious or infectious diseases
Ability to travel across Pasco and Hernando counties for outreach, site visits, and partner meetings
#J-18808-Ljbffr