Pure Talent Consulting
The Program Manager, IT Delivery is a leadership role responsible for overseeing the successful delivery of IT projects and programs. This role utilizes project management standards, frameworks, and methodologies to coordinate the delivery teams that build out capabilities and enhancements that support business strategies & objectives.
Essential Duties and Responsibilities
Support the definition and implementation of strategies to enhance the efficiency, quality, and reliability of IT project delivery
Support cross-functional teams, drive process improvements, and ensure alignment with business objectives
Establish and maintain robust project governance frameworks, tools, and templates to ensure projects are delivered on time, within budget, and to the required quality standards
Develop and track key performance indicators (KPIs) to measure delivery excellence and report progress to senior leadership
Communicate delivery progress, risks, and issues to stakeholders, ensuring transparency and effective decision-making
Facilitate the project review process to evaluate, select, and prioritize project requests across the organization that will accelerate strategic initiatives and ensure alignment with executive management
Manage relationships with external resourcing vendors, ensuring alignment with delivery resourcing goals and standards
Support the end-to-end delivery of complex IT projects and programs, ensuring alignment with business goals, timelines, budgets, and quality standards
Drive continuous improvement in IT delivery processes and methodologies
Onboard, lead, coach, and develop a high-performing team of IT project managers. Foster a culture of accountability and continuous learning
Identify opportunities to enhance IT delivery practices through automation, technology improvements, and best practices
Support the design and implementation of appropriate internal controls around application change management, as it relates to the role of IT Project Management, to maintain SOX compliance
Required Knowledge, Skills, and Abilities
Demonstrated experience managing multiple IT projects
Excellent leadership, communication, and stakeholder management skills
Proven ability to work cross-functionally and influence at senior levels
Strong analytical, problem-solving, and process improvement skills
Support ramp-up and ramp-down of contingent resources required to deliver upon approved projects
Excellent communication and interpersonal skills to effectively collaborate with technical and non-technical teams, both in-person and remotely; strong presentation skills
Strong leadership skills to guide and motivate teams, manage projects, and drive strategic initiatives
Education and Experience
Bachelor’s degree in business or IT-related field
Advanced degree in business or IT-related field or relevant project management certification(s) (PMP, CSM, etc…) preferred
Minimum 5 years of progressive experience in IT program delivery
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Essential Duties and Responsibilities
Support the definition and implementation of strategies to enhance the efficiency, quality, and reliability of IT project delivery
Support cross-functional teams, drive process improvements, and ensure alignment with business objectives
Establish and maintain robust project governance frameworks, tools, and templates to ensure projects are delivered on time, within budget, and to the required quality standards
Develop and track key performance indicators (KPIs) to measure delivery excellence and report progress to senior leadership
Communicate delivery progress, risks, and issues to stakeholders, ensuring transparency and effective decision-making
Facilitate the project review process to evaluate, select, and prioritize project requests across the organization that will accelerate strategic initiatives and ensure alignment with executive management
Manage relationships with external resourcing vendors, ensuring alignment with delivery resourcing goals and standards
Support the end-to-end delivery of complex IT projects and programs, ensuring alignment with business goals, timelines, budgets, and quality standards
Drive continuous improvement in IT delivery processes and methodologies
Onboard, lead, coach, and develop a high-performing team of IT project managers. Foster a culture of accountability and continuous learning
Identify opportunities to enhance IT delivery practices through automation, technology improvements, and best practices
Support the design and implementation of appropriate internal controls around application change management, as it relates to the role of IT Project Management, to maintain SOX compliance
Required Knowledge, Skills, and Abilities
Demonstrated experience managing multiple IT projects
Excellent leadership, communication, and stakeholder management skills
Proven ability to work cross-functionally and influence at senior levels
Strong analytical, problem-solving, and process improvement skills
Support ramp-up and ramp-down of contingent resources required to deliver upon approved projects
Excellent communication and interpersonal skills to effectively collaborate with technical and non-technical teams, both in-person and remotely; strong presentation skills
Strong leadership skills to guide and motivate teams, manage projects, and drive strategic initiatives
Education and Experience
Bachelor’s degree in business or IT-related field
Advanced degree in business or IT-related field or relevant project management certification(s) (PMP, CSM, etc…) preferred
Minimum 5 years of progressive experience in IT program delivery
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