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Central State University

Student Accounts Receivable Specialist

Central State University, Wilberforce, Ohio, us, 45384

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Student Accounts Receivable Specialist

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Central State University

Posting Number: 0801792

Job Summary This position is responsible for maintaining student financial records, responding to account inquiries, processing payment plans and refunds, and conducting collection activities in accordance with established policy and procedures.

Essential Duties And Responsibilities

Coordinate with the Financial Aid Office to ensure that loan proceeds and other funds applied to student accounts do not exceed award amounts.

Assist with payment plan inquiries and set up.

Audit student accounts for accuracy.

Monitor and report payment plans in default.

Monitor student credit balances and process refunds in accordance with federal regulation and University policy.

Assist students, parents, and other University departments to determine student account status.

Act as support staff for Cash Management in office and across campus.

Required Knowledge, Skills And Abilities

High level of accuracy and attention to detail.

Strong oral and written communication skills.

Knowledge of computer and word processing/database/spreadsheet software.

Strong customer service skills, including interpersonal skills.

Some knowledge of Banner is a plus.

Minimum Qualifications

Associate’s degree preferred or post‑high school work in business courses.

Two to four years’ experience in student collections, student accounts, banking, or finance.

Seniority Level Entry level

Employment Type Full‑time

Job Function Accounting/Auditing and Finance

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