Seacoast National Bank
Debit Card EFT Payments Specialist (Temporary)
Seacoast National Bank, Tallahassee, Florida, United States
Temporary Employment Opportunity
Previous experience with financial fraud is a plus!
Preferred office location is Stuart, FL; however, we will consider other Seacoast office locations within Florida.
Job Summary
The Debit Card Operations Payments Specialist is responsible for daily operational functions of debit cards, ATM, external transfers, Bill Payment, and Zelle. The role also provides guidance and support to branch staff in resolving client disputes. Essential Duties and Responsibilities
Subject matter expert for the Bank's debit card program and auxiliary systems (Data Navigator, Falcon, Card Management Services (CMSe), Customer Service Tool (Zelle and Bill Pay), FIRE Reporting, and TRIPS). Internal and external member problem solution. Identify fraud trends and variances in daily processing and collaborate with FIS to create new alerts. Complete Reg E claims in a timely manner. Assist teammates with research and task completion. Provide ongoing training to stakeholders and team members. Daily balancing of the Bank's networks and surcharge networks (NYCE, Visa & EFT). Perform other duties as required by manager. Support management in executing the Business Continuity Plan. Adhere to Seacoast Bank's code of conduct. Education and Experience
3+ years of banking experience, or a combination of education and experience. PC proficient, including MS Word and MS Excel. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations, performance reviews, recruitment, etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical, and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on-time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer
We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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The Debit Card Operations Payments Specialist is responsible for daily operational functions of debit cards, ATM, external transfers, Bill Payment, and Zelle. The role also provides guidance and support to branch staff in resolving client disputes. Essential Duties and Responsibilities
Subject matter expert for the Bank's debit card program and auxiliary systems (Data Navigator, Falcon, Card Management Services (CMSe), Customer Service Tool (Zelle and Bill Pay), FIRE Reporting, and TRIPS). Internal and external member problem solution. Identify fraud trends and variances in daily processing and collaborate with FIS to create new alerts. Complete Reg E claims in a timely manner. Assist teammates with research and task completion. Provide ongoing training to stakeholders and team members. Daily balancing of the Bank's networks and surcharge networks (NYCE, Visa & EFT). Perform other duties as required by manager. Support management in executing the Business Continuity Plan. Adhere to Seacoast Bank's code of conduct. Education and Experience
3+ years of banking experience, or a combination of education and experience. PC proficient, including MS Word and MS Excel. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations, performance reviews, recruitment, etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical, and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on-time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer
We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr