The US Oncology Network
Revenue Cycle Supervisor Patient Facing
The US Oncology Network, Mcallen, Texas, United States, 78501
Overview
The US Oncology Network is looking for a
Revenue Cycle Supervisor
to join our team at
Texas Oncology . This full-time position will support the
Revenue Cycle Patient Facing for Medical and Radiation Oncology
at our 1901 S. 2nd Street clinic in McAllen, Texas. Typical work week is Monday through Friday, 8:00 a.m. – 5:00 p.m.
As a part of the US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, delivering community-based cancer care at home with the critical support of family and friends nearby. Our mission is to use leading-edge technology and research to deliver high-quality, evidence-based cancer care for patients.
The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. It is supported by McKesson Corporation, focused on empowering a vibrant and sustainable community patient care delivery system.
What does the position do?
Supervises the day‑to‑day revenue cycle operations to maximize the collection of medical services payments and reimbursements from patients, insurance carriers, financial aid, and guarantors. Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards, and US Oncology's Shared Values.
Responsibilities
Supervises the daily business functions of the patient visit from point of entry to accurate adjudication of the patients' accounts. Scope includes appointment scheduling, insurance eligibility, charge processing, claim submission and processing, payment processing, collections, accounts receivable management, denial management, reporting, auditing, coding, credentialing, customer services, training, analytics, and all other revenue cycle management activities. Resolves escalated and unique revenue cycle issues.
Ensures quality work, meeting deadlines, and adherence to the Practices Standard Operating Procedures (SOPs); monitors staff work to ensure compliance.
Prepares monthly revenue cycle financial analysis, including aged accounts. Monitors business metrics to refine processes and improve performance. Guides individuals and teams toward priorities; clarifies roles and resources to meet objectives; cascades goals to staff annual objectives.
Champions new initiatives; acts as a catalyst for change and stimulates others; manages implementation effectively; addresses difficult issues; takes ownership and accountability.
Develops, implements, and maintains revenue cycle training materials. Conducts training on SOPs, systems, metrics, and regulations.
Coordinates front office duties including scheduling, check‑in, and co‑pay/co‑insurance collection.
Attracts high caliber people, assesses strengths and development needs, provides feedback, coaching, and opportunities for development. Handles interviewing, hiring, performance assessment, salary recommendations, and progressive discipline. Enforces adherence to policies.
Other duties as requested or assigned.
Qualifications
Associate’s degree in Finance, Business or equivalent OR four years of revenue cycle experience required.
At least four (4) years of medical revenue cycle experience with a consistent track record of achieving metrics.
Two years of experience managing, delegating, and following up on work priorities of others is strongly desired.
Strong knowledge of medical insurance billing and collections with CPT, ICD‑10, and HCPCS coding and medical terminology, and an overall understanding of managed care products (HMO, PPO, etc.).
Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint).
Physical Demands The employee must be present at the workplace during regular business hours, sitting or standing as required, and be able to handle and lift patients and items up to 40 lbs. The job requires full range of body motion, eye‑hand coordination, and corrected vision and hearing within normal ranges. Reasonable accommodations may be made for disabilities.
Work Environment The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment. Work involves in‑person interaction with coworkers, management, and clients, with occasional minimal travel.
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Revenue Cycle Supervisor
to join our team at
Texas Oncology . This full-time position will support the
Revenue Cycle Patient Facing for Medical and Radiation Oncology
at our 1901 S. 2nd Street clinic in McAllen, Texas. Typical work week is Monday through Friday, 8:00 a.m. – 5:00 p.m.
As a part of the US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, delivering community-based cancer care at home with the critical support of family and friends nearby. Our mission is to use leading-edge technology and research to deliver high-quality, evidence-based cancer care for patients.
The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. It is supported by McKesson Corporation, focused on empowering a vibrant and sustainable community patient care delivery system.
What does the position do?
Supervises the day‑to‑day revenue cycle operations to maximize the collection of medical services payments and reimbursements from patients, insurance carriers, financial aid, and guarantors. Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards, and US Oncology's Shared Values.
Responsibilities
Supervises the daily business functions of the patient visit from point of entry to accurate adjudication of the patients' accounts. Scope includes appointment scheduling, insurance eligibility, charge processing, claim submission and processing, payment processing, collections, accounts receivable management, denial management, reporting, auditing, coding, credentialing, customer services, training, analytics, and all other revenue cycle management activities. Resolves escalated and unique revenue cycle issues.
Ensures quality work, meeting deadlines, and adherence to the Practices Standard Operating Procedures (SOPs); monitors staff work to ensure compliance.
Prepares monthly revenue cycle financial analysis, including aged accounts. Monitors business metrics to refine processes and improve performance. Guides individuals and teams toward priorities; clarifies roles and resources to meet objectives; cascades goals to staff annual objectives.
Champions new initiatives; acts as a catalyst for change and stimulates others; manages implementation effectively; addresses difficult issues; takes ownership and accountability.
Develops, implements, and maintains revenue cycle training materials. Conducts training on SOPs, systems, metrics, and regulations.
Coordinates front office duties including scheduling, check‑in, and co‑pay/co‑insurance collection.
Attracts high caliber people, assesses strengths and development needs, provides feedback, coaching, and opportunities for development. Handles interviewing, hiring, performance assessment, salary recommendations, and progressive discipline. Enforces adherence to policies.
Other duties as requested or assigned.
Qualifications
Associate’s degree in Finance, Business or equivalent OR four years of revenue cycle experience required.
At least four (4) years of medical revenue cycle experience with a consistent track record of achieving metrics.
Two years of experience managing, delegating, and following up on work priorities of others is strongly desired.
Strong knowledge of medical insurance billing and collections with CPT, ICD‑10, and HCPCS coding and medical terminology, and an overall understanding of managed care products (HMO, PPO, etc.).
Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint).
Physical Demands The employee must be present at the workplace during regular business hours, sitting or standing as required, and be able to handle and lift patients and items up to 40 lbs. The job requires full range of body motion, eye‑hand coordination, and corrected vision and hearing within normal ranges. Reasonable accommodations may be made for disabilities.
Work Environment The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment. Work involves in‑person interaction with coworkers, management, and clients, with occasional minimal travel.
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