Texas Oncology
Overview
Revenue Cycle Supervisor Patient Facing
at
Texas Oncology
is a full‑time position supporting revenue cycle patient‑facing operations for medical and radiation oncology at 1901 S. 2nd Street clinic in McAllen, Texas. Typical work week: Monday through Friday, 8:00 a‑5:00 p.
As part of
The US Oncology Network ,
Texas Oncology
delivers high‑quality, evidence‑based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas. Our mission is to use leading‑edge technology and research to deliver high‑quality, evidence‑based cancer care to help patients achieve “More breakthroughs. More victories.”® in their fight against cancer. Today,
Texas Oncology
treats half of all Texans diagnosed with cancer on an annual basis.
The US Oncology Network is one of the nation’s largest networks of community‑based oncology physicians dedicated to advancing cancer care in America, supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system.
Responsibilities
Supervises the daily business functions of the patient visit from point of entry to accurate adjudication of the patients’ accounts. Scope includes appointment scheduling, insurance eligibility processes, charge processing, claim submission and processing, payment processing, collections and accounts receivable management, denial management, reporting of results and analysis, concurrent and retrospective auditing, proper coding, credentialing, customer services related to revenue cycle, training and development, analytics, and all other revenue cycle management activities. Resolves escalated and unique revenue cycle issues.
Responsible for quality work, meeting deadlines, and adherence to the Practices Standard Operating Procedures (SOPs); regularly audits staff work to ensure compliance.
Monthly prepares revenue cycle financial analysis, including aged accounts. Monitors and assesses business metrics to refine processes and improve. Guides individuals and teams toward priorities; clarifies roles and responsibilities; coordinates resources to meet objectives; cascades goals down to staff annual objectives.
Champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changes; manages implementation effectively. Steps forward to address difficult issues; puts self on the line to deal with important problems; takes ownership and accountability.
Develops, implements, and maintains the Practice’s revenue cycle training materials. Conducts training on SOPs, systems, metrics, government regulations, and more.
Responsible for the overall coordination of front‑office duties to include scheduling, check‑in, and co‑pay/co‑insurance collection.
Attracts high‑caliber people, accurately assesses strengths and development needs of employees, provides timely, specific feedback and coaching, offers challenging assignments and development opportunities. Responsible for interviewing, recommending hires, assessing performance, recommending salary changes, and progressive discipline. Enforces adherence to the Practice’s and US Oncology policies.
Other duties as requested or assigned.
Qualifications
Associates degree in Finance, Business or equivalent OR four years of revenue cycle experience required.
At least four (4) years of medical revenue cycle work experience with a consistent track record of achieving metrics.
Two years of experience managing, delegating, and following up on work priorities of others is strongly desired.
Strong knowledge of medical insurance billing and collections with CPT, ICD‑9, and HCPCS coding and medical terminology, and overall understanding of managed care products (HMO, PPO, etc).
Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint).
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye‑hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
Work Environment The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in‑person interaction with co‑workers, management and/or clients. Work may require minimal travel by automobile to office sites.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Accounting/Auditing and Finance
Industries Hospitals and Health Care
Location & Salary Pharr, TX $85,000.00–$95,000.00
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at
Texas Oncology
is a full‑time position supporting revenue cycle patient‑facing operations for medical and radiation oncology at 1901 S. 2nd Street clinic in McAllen, Texas. Typical work week: Monday through Friday, 8:00 a‑5:00 p.
As part of
The US Oncology Network ,
Texas Oncology
delivers high‑quality, evidence‑based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas. Our mission is to use leading‑edge technology and research to deliver high‑quality, evidence‑based cancer care to help patients achieve “More breakthroughs. More victories.”® in their fight against cancer. Today,
Texas Oncology
treats half of all Texans diagnosed with cancer on an annual basis.
The US Oncology Network is one of the nation’s largest networks of community‑based oncology physicians dedicated to advancing cancer care in America, supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system.
Responsibilities
Supervises the daily business functions of the patient visit from point of entry to accurate adjudication of the patients’ accounts. Scope includes appointment scheduling, insurance eligibility processes, charge processing, claim submission and processing, payment processing, collections and accounts receivable management, denial management, reporting of results and analysis, concurrent and retrospective auditing, proper coding, credentialing, customer services related to revenue cycle, training and development, analytics, and all other revenue cycle management activities. Resolves escalated and unique revenue cycle issues.
Responsible for quality work, meeting deadlines, and adherence to the Practices Standard Operating Procedures (SOPs); regularly audits staff work to ensure compliance.
Monthly prepares revenue cycle financial analysis, including aged accounts. Monitors and assesses business metrics to refine processes and improve. Guides individuals and teams toward priorities; clarifies roles and responsibilities; coordinates resources to meet objectives; cascades goals down to staff annual objectives.
Champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changes; manages implementation effectively. Steps forward to address difficult issues; puts self on the line to deal with important problems; takes ownership and accountability.
Develops, implements, and maintains the Practice’s revenue cycle training materials. Conducts training on SOPs, systems, metrics, government regulations, and more.
Responsible for the overall coordination of front‑office duties to include scheduling, check‑in, and co‑pay/co‑insurance collection.
Attracts high‑caliber people, accurately assesses strengths and development needs of employees, provides timely, specific feedback and coaching, offers challenging assignments and development opportunities. Responsible for interviewing, recommending hires, assessing performance, recommending salary changes, and progressive discipline. Enforces adherence to the Practice’s and US Oncology policies.
Other duties as requested or assigned.
Qualifications
Associates degree in Finance, Business or equivalent OR four years of revenue cycle experience required.
At least four (4) years of medical revenue cycle work experience with a consistent track record of achieving metrics.
Two years of experience managing, delegating, and following up on work priorities of others is strongly desired.
Strong knowledge of medical insurance billing and collections with CPT, ICD‑9, and HCPCS coding and medical terminology, and overall understanding of managed care products (HMO, PPO, etc).
Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint).
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye‑hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
Work Environment The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in‑person interaction with co‑workers, management and/or clients. Work may require minimal travel by automobile to office sites.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Accounting/Auditing and Finance
Industries Hospitals and Health Care
Location & Salary Pharr, TX $85,000.00–$95,000.00
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