Louisiana
This is a professional position in the Bursar Operations division of Accounting Services at LSU. This position is responsible for mail processing, general ledger entries, and reconciliation, which spans various campuses: Baton Rouge, Law, AgCenter, Pennington, and Veterinary Medicine. This position is over the communication, billing, disbursement, and reconciliation of student Greek charges. This position participates in registration for the 10 registration terms to assist a customer base of 35,000+ by providing customer service via email, phone, virtually, and face-to-face.
Minimum Qualifications:
Bachelor's degree in accounting or a business-related field with at least 24 hours of accounting. 2 years of applicable experience can be substituted for the 24 hours of accounting. LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.
Preferred Qualifications:
Bachelor's degree in accounting and 2 years of professional experience, which includes experience in billing, collections, and customer service.
10% Work with Greek organizations to add charges to student accounts, release monthly disbursements, and reconcile monthly. Confirm students in Greek organizations are also being charged the Greek Life Fee accurately and working to rectify any Greek-related issues.
30% Participate in the Bursar's Office registration process for 10 terms annually. Provides assistance to students, parents, and departments regarding the registration process and general account inquiries. Assistance is provided daily by phone, email, virtually, and in person. Must be able to interpret a customer's record, give a complete and accurate explanation of the account, and if needed, refer the customer to the appropriate department for further explanation, information, and resolution. Act as backup for the call center in high-volume periods.
30% Process payments in Transact for accounts receivable and registration payments. Process 3rd party sponsor contract payments, including the high-volume Guild Education payments. Process stop payment requests.
20% Perform analytical reporting on student account balances and registration data. Generate and distribute updates to colleges and departments regarding unregistered students during registration periods. Run and review monthly Transact reports to identify delinquent payment plans. Communicate findings and elevate issues to managers and directors as needed.
10% Prepare the year-end MBA revenue distribution and Undistributed Activity Fee entry. Performs other duties and special projects as assigned by management.
#J-18808-Ljbffr
Minimum Qualifications:
Bachelor's degree in accounting or a business-related field with at least 24 hours of accounting. 2 years of applicable experience can be substituted for the 24 hours of accounting. LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.
Preferred Qualifications:
Bachelor's degree in accounting and 2 years of professional experience, which includes experience in billing, collections, and customer service.
10% Work with Greek organizations to add charges to student accounts, release monthly disbursements, and reconcile monthly. Confirm students in Greek organizations are also being charged the Greek Life Fee accurately and working to rectify any Greek-related issues.
30% Participate in the Bursar's Office registration process for 10 terms annually. Provides assistance to students, parents, and departments regarding the registration process and general account inquiries. Assistance is provided daily by phone, email, virtually, and in person. Must be able to interpret a customer's record, give a complete and accurate explanation of the account, and if needed, refer the customer to the appropriate department for further explanation, information, and resolution. Act as backup for the call center in high-volume periods.
30% Process payments in Transact for accounts receivable and registration payments. Process 3rd party sponsor contract payments, including the high-volume Guild Education payments. Process stop payment requests.
20% Perform analytical reporting on student account balances and registration data. Generate and distribute updates to colleges and departments regarding unregistered students during registration periods. Run and review monthly Transact reports to identify delinquent payment plans. Communicate findings and elevate issues to managers and directors as needed.
10% Prepare the year-end MBA revenue distribution and Undistributed Activity Fee entry. Performs other duties and special projects as assigned by management.
#J-18808-Ljbffr