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Mercedes-Benz Vans USA

Adv, IT Tech Management - Ordering & Wholesale

Mercedes-Benz Vans USA, Atlanta, Georgia, United States, 30383

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Adv, IT Tech Management - Ordering & Wholesale Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes‑Benz and Maybach products in the United States. We are looking for diverse top‑notch individuals to join the Mercedes‑Benz team and uphold our hallmarks.

Job Overview The incumbent will lead implementation, support, maintenance and continuous improvement of information systems supporting VOIS applications, primarily in the Vehicle Ordering, Allocation, Wholesale, Special Sales & Retail area. This role facilitates SAP and related application initiatives in collaboration with business stakeholders and internal/external IT partners to ensure alignment with customer requirements. The incumbent will lead the development and execution of both functional and technical system components, with special emphasis on the SAP VMS module, maintaining expert‑level knowledge of system capabilities in accordance with Mercedes‑Benz standards. They will ensure system reliability and performance, drive innovation through emerging technologies such as automation and AI and provide support to team members to ensure timely and cost‑effective project delivery. The incumbent will bring expert‑level knowledge of SAP S/4 HANA, SAP Vehicle Management System & strong skills in SAP Sales & Distribution Module with emphasis on the Order‑to‑Cash process.

Responsibilities

Understand business requirements and translate them into solutions. (10%)

Responsible for the technical & functional aspects of the Analysis and Design Process and associated documentation – technical, functional specification, test plans. (10%)

Design robust functional solutions, troubleshoot problems and provide guidance for sustainable resolutions in vehicle ordering, wholesale, allocation, retail on the SAP implementation. (20%)

Conduct presentations to all audiences, communicating with team members and business stakeholders consistently and professionally. (10%)

Work self‑directed and independently, act as subject‑matter mentor to junior team members & SI partners. (10%)

Act as liaison between business functions and technical team, providing ad‑hoc training and user support. (5%)

Provide support for cross‑functional issues involving MM, SD, FICO and guide technical team members (ABAP) for issue resolution. (10%)

Allocate time, prioritize tasks, and accurately scope tasks and phases of a project. (10%)

Define and implement industry best practices and Mercedes‑Benz standards into operational procedures and system operations. (5%)

Suggest tools and processes to improve business processes, review team deliverables for adherence to standards and ensure quality. (10%)

Qualifications

Must be able to work flexible hours/work schedule.

Requires valid driver’s license.

Travel domestically and internationally.

Work holidays when required or scheduled.

Work weekends when required or scheduled.

Experience with Microsoft Excel, Access, Visio and PowerPoint.

Good people skills and communication skills.

Bachelor’s/Master’s Degree (accredited) and relevant work experience with emphasis in SAP functional & technical expertise in SAP VMS & SD modules.

Strong understanding of vehicle lifecycle processes including procurement, sales and inventory.

Hands‑on experience with SAP VMS configuration and customization.

Familiarity with SAP SD, MM and FI integration points.

Experience in automotive industry or similar domains highly preferred.

Excellent problem‑solving and communication skills.

Ability to work independently and in a team‑oriented environment.

Must have 6+ years total experience in lead development & implementation of functional & technical aspects of systems, expert level awareness of Mercedes‑Benz standards.

Analyze complex functional/technical support & training and recommend solutions.

Automotive industry knowledge of vehicle process, Order‑to‑Cash process, Vehicle accounting process.

High level of expertise in SAP VMS with hands‑on experience in VMS processes and configurations.

Implementation, migration & support of S/4 HANA systems mandatory, automotive experience a plus.

Use agile methods to facilitate customer‑centric solution development and ensure hand‑over to IT operations.

Manage and report on issues and problem tickets and conduct priority sessions with business partners on change requests.

Provide 2nd level support for system issues and act as SME in SD, MM and FiCo modules.

Exceptional communication and collaboration skills.

High analytic and strategic thinking.

Independent working attitude; well‑organized with attention to detail.

Able to lead, moderate and motivate colleagues.

Excellent relationship building/partnering skills.

EEO Statement Mercedes‑Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.

Benefits

Mitarbeiterhandy möglich

Mitarbeiter Events

Gesundheitsmaßnahmen

Betriebliche Altersversorgung

Mobilitätsangebote

Flexible Arbeitszeit möglich

Mitarbeiterrabatte möglich

Coaching

Mitarbeiterbeteiligung möglich

Contact: Adrienne Chavis, E‑Mail: adrienne.chavis@mbusa.com

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