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University of Southern California

Human Resources Generalist

University of Southern California, Los Angeles, California, United States, 90079

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Human Resources Generalist

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University of Southern California

The Keck School of Medicine (KSOM) Human Resources team plays a vital role in supporting our faculty, staff, and students. We provide guidance on HR functions, including policy interpretation, recruitment and onboarding, performance management, employee relations, payroll support, and leave administration. Our team is dedicated to advancing KSOM’s mission, vision, and values by fostering a collaborative, service-oriented, and solutions-focused HR environment.

Position Overview KSOM Human Resources is seeking a full-time

Human Resources Generalist

to support faculty and staff leaves of absence, workers’ compensation, and transitional return-to-work accommodations. The role ensures regulatory compliance, provides high-quality employee support, coordinates with internal partners and external vendors, and mitigates institutional risk.

Key Responsibilities

Coordinate and support leave of absence cases, administering leave policies and case management workflow. Receive and respond to leave and disability accommodation requests, and prepare and distribute required documentation.

Ensure compliance with applicable federal, state, and local leave laws and regulations.

Assist with the development, application, and interpretation of human resources policies and procedures for KSOM stakeholders.

Collaborate with central university offices to facilitate the effective administration and delivery of HR services; coordinate with Payroll, Benefits, and external leave and disability vendors.

Monitor changes in leave legislation and recommend policy or process updates as needed.

Generate reports for monitoring and assisting with projections, statistical, and trend analyses.

Identify and elevate potential compliance risks or complex cases to HR leadership or legal counsel.

Must Have

Bachelor’s Degree (or combined experience/education as substitute for minimum education).

Three years of direct Human Resources experience.

Strong critical thinking, judgment, and decision‑making ability.

Excellent communication skills, refined writing and speaking ability.

Proven ability to handle sensitive and challenging conversations and interpersonal relationships.

Demonstrated ability to accurately document conversations and events.

Strong understanding of state and federal employment legislation, including FLSA, ADA, EEOC, FMLA, and CFRA.

Strong technical skills and learning aptitude.

Demonstrated ability to manage time, prioritize workload, meet deadlines, and follow through on a high‑volume caseload.

Ability to work well under pressure and handle conflict professionally.

Excellent time management, organizational skills, and a strong bias for action.

Consistent positive, friendly, and helpful demeanor by phone and in person; excellent customer service orientation.

Team‑oriented and collaborative work style.

Why KSOM HR? Our team is dedicated to providing quality, innovative HR services and solutions. As a customer‑driven resource for the dynamic HR needs of the organization, we support the business and operating goals by driving people management, resources, and a rewarding work life for all staff. We foster a work environment that is characterized by fair treatment for all, personal accountability, trust, and mutual respect. We embrace the University’s culture journey by acting with integrity in pursuit of excellence and embracing diversity, equity, and inclusion. We promote well‑being, open communication, and accountability for living our Trojan values.

Remote Work Schedule Hybrid. On‑site during initial transition and training phase.

Compensation The hourly rate range for this position is $37.23 – $47.22. Salary determination considers scope, responsibilities, experience, education, internal equity, legal requirements, and market factors.

Education and Experience Summary Minimum Education: Bachelor’s degree (or equivalent experience/education). Minimum Experience: 3 years of relevant HR generalist experience. Preferred Experience: 4 years; Human Resources experience in a university or similar setting. Preferred Certifications: PHR, SPHR, SHRM‑CP, or SHRM‑SCP.

Job ID: REQ20170306 | Posted Date: 12/20/2025

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