Rehlko
Associate Sales Coordinator
Associate Sales Coordinator
at
Rehlko
Why Work at Rehlko Our work is guided by our purpose: creating an energy‑resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever‑changing landscape, and keeping up with the pace required to create solutions for today’s world demands.
Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter. At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our zero‑is‑possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements.
What We Offer
Competitive compensation and benefits
Work‑life flexibility
Recognition and rewards
Development and career opportunities
A safe and inclusive workplace
Position Summary The Associate Sales Coordinator acts as a key liaison between distributors/customers and Rehlko, ensuring seamless communication and exceptional customer service. Reporting to the Manager – Sales Administration, this role is responsible for managing order entry, shipping processes, and maintaining accurate records to support the company’s operational and financial success. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast‑paced environment.
Responsibilities
Order Processing: Enter and manage customer purchase orders in SAP, ensuring accuracy in pricing, terms, delivery details, and compliance with company policies.
Shipping Coordination: Create and manage outbound shipments in SAP; collaborate with Logistics to meet service‑level timelines.
Export Documentation: Prepare and validate commercial invoices, packing lists, certificates of origin, and customs declarations in compliance with international trade regulations.
Logistics Management: Coordinate ocean, air, and ground shipments, including freight quotes, Incoterms, carrier communication, and adherence to global compliance standards.
Billing & Commission Support: Review, validate, and route documentation for commission and billing processes in partnership with analysts or senior coordinators.
Issue Resolution: Address post‑sale issues such as invoice discrepancies, returns, freight claims, and short‑ship or damage claims.
System Utilization: Use SAP to manage sales orders, shipments, billing data, and progress payments throughout the project lifecycle.
Customer Portal Management: Maintain customer portals for order entry, shipment tracking, and invoice retrieval; update portal guides to ensure accuracy and reduce errors.
Invoice Reconciliation: Monitor aged invoices, elevate overdue accounts, and collaborate with Finance for resolution.
Record Maintenance: Maintain accurate customer records, including order history, shipping preferences, Incoterms, and compliance documentation.
Project Tracking: Monitor project progress from order booking through delivery, ensuring timely updates and milestone accuracy.
Backlog Management: Identify and resolve order holds, delays, or data discrepancies.
Communication: Provide proactive updates to distributors/customers and stakeholders regarding order status and issue resolution.
Process Improvement: Recommend and implement improvements to enhance billing accuracy, operational efficiency, and customer satisfaction.
Team Collaboration: Support cross‑training initiatives and provide backup coverage for assigned accounts as needed.
Additional Responsibilities (FAA/GSA Focus)
Manage FAA inventory levels at the Bentley facility, ensuring accuracy and availability of components.
Coordinate FAA startups, ensuring timelines, documentation, and product delivery meet program requirements.
Support documentation updates and resolve inventory or shipment discrepancies.
Assist with bi‑annual FAA inventory audits, ensuring reconciliation and compliance.
Prepare summary reports from FAA meetings and audits for leadership review.
Escalate order or invoice anomalies for correction.
Train as backup for Telecom, Data Center, and miscellaneous accounts.
Qualifications
Associate’s degree or equivalent experience in business, supply chain, or related field.
1–2 years of experience in sales support, customer service, or order management preferred.
Proficiency in SAP and experience with configurable products required.
Strong communication and organizational skills with a customer‑first mindset.
Ability to manage multiple priorities in a fast‑paced environment with accuracy and attention to detail.
Familiarity with international shipping processes, export documentation, or Incoterms is a plus.
The hourly range for this position is $19.15–$23.95. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.
About Us Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our purpose—creating an energy‑resilient world for a better future—and values: curiosity, trust, pace, and excellence, are important cultural components that shape the way we work and relate to one another. Learn more at http://www.rehlko.com/who-we-are.
In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!
Equal Opportunity Employer Statement Rehlko is an equal‑opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.
Americans with Disabilities Act (ADA)
It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person’s physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal‑opportunity/affirmative action employer.
Our Values
Curiosity
– Seek, learn, share
Trust
– Go farther together
Pace
– Focus to go faster
Excellence
– Find the win every day
Seniority level Entry level
Employment type Full time
Job function Sales and Business Development
Industries Manufacturing
#J-18808-Ljbffr
at
Rehlko
Why Work at Rehlko Our work is guided by our purpose: creating an energy‑resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever‑changing landscape, and keeping up with the pace required to create solutions for today’s world demands.
Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter. At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our zero‑is‑possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements.
What We Offer
Competitive compensation and benefits
Work‑life flexibility
Recognition and rewards
Development and career opportunities
A safe and inclusive workplace
Position Summary The Associate Sales Coordinator acts as a key liaison between distributors/customers and Rehlko, ensuring seamless communication and exceptional customer service. Reporting to the Manager – Sales Administration, this role is responsible for managing order entry, shipping processes, and maintaining accurate records to support the company’s operational and financial success. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast‑paced environment.
Responsibilities
Order Processing: Enter and manage customer purchase orders in SAP, ensuring accuracy in pricing, terms, delivery details, and compliance with company policies.
Shipping Coordination: Create and manage outbound shipments in SAP; collaborate with Logistics to meet service‑level timelines.
Export Documentation: Prepare and validate commercial invoices, packing lists, certificates of origin, and customs declarations in compliance with international trade regulations.
Logistics Management: Coordinate ocean, air, and ground shipments, including freight quotes, Incoterms, carrier communication, and adherence to global compliance standards.
Billing & Commission Support: Review, validate, and route documentation for commission and billing processes in partnership with analysts or senior coordinators.
Issue Resolution: Address post‑sale issues such as invoice discrepancies, returns, freight claims, and short‑ship or damage claims.
System Utilization: Use SAP to manage sales orders, shipments, billing data, and progress payments throughout the project lifecycle.
Customer Portal Management: Maintain customer portals for order entry, shipment tracking, and invoice retrieval; update portal guides to ensure accuracy and reduce errors.
Invoice Reconciliation: Monitor aged invoices, elevate overdue accounts, and collaborate with Finance for resolution.
Record Maintenance: Maintain accurate customer records, including order history, shipping preferences, Incoterms, and compliance documentation.
Project Tracking: Monitor project progress from order booking through delivery, ensuring timely updates and milestone accuracy.
Backlog Management: Identify and resolve order holds, delays, or data discrepancies.
Communication: Provide proactive updates to distributors/customers and stakeholders regarding order status and issue resolution.
Process Improvement: Recommend and implement improvements to enhance billing accuracy, operational efficiency, and customer satisfaction.
Team Collaboration: Support cross‑training initiatives and provide backup coverage for assigned accounts as needed.
Additional Responsibilities (FAA/GSA Focus)
Manage FAA inventory levels at the Bentley facility, ensuring accuracy and availability of components.
Coordinate FAA startups, ensuring timelines, documentation, and product delivery meet program requirements.
Support documentation updates and resolve inventory or shipment discrepancies.
Assist with bi‑annual FAA inventory audits, ensuring reconciliation and compliance.
Prepare summary reports from FAA meetings and audits for leadership review.
Escalate order or invoice anomalies for correction.
Train as backup for Telecom, Data Center, and miscellaneous accounts.
Qualifications
Associate’s degree or equivalent experience in business, supply chain, or related field.
1–2 years of experience in sales support, customer service, or order management preferred.
Proficiency in SAP and experience with configurable products required.
Strong communication and organizational skills with a customer‑first mindset.
Ability to manage multiple priorities in a fast‑paced environment with accuracy and attention to detail.
Familiarity with international shipping processes, export documentation, or Incoterms is a plus.
The hourly range for this position is $19.15–$23.95. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.
About Us Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our purpose—creating an energy‑resilient world for a better future—and values: curiosity, trust, pace, and excellence, are important cultural components that shape the way we work and relate to one another. Learn more at http://www.rehlko.com/who-we-are.
In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!
Equal Opportunity Employer Statement Rehlko is an equal‑opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.
Americans with Disabilities Act (ADA)
It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person’s physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal‑opportunity/affirmative action employer.
Our Values
Curiosity
– Seek, learn, share
Trust
– Go farther together
Pace
– Focus to go faster
Excellence
– Find the win every day
Seniority level Entry level
Employment type Full time
Job function Sales and Business Development
Industries Manufacturing
#J-18808-Ljbffr