IT Service Desk Analyst (L1-L2) | Microsoft Stack

A well-established business is looking for a Service Desk Analyst in Middlesbrough, offering a permanent full-time position. You will support users with Level 1 and Level 2 IT assistance across Microsoft technologies. Responsibilities include managing support tickets, troubleshooting issues, and maintaining documentation. Ideal candidates will have prior IT support experience, strong Microsoft knowledge, and excellent customer service skills. A competitive salary and benefits package are included, with opportunities for career growth within a supportive team environment. #J-18808-Ljbffr