Koniag Government Services
Certified Scrum Master (REMOTE)
Koniag Government Services, Chantilly, Virginia, United States, 22021
Koniag Management Solutions, LLC a Koniag Government Services company, is seeking a Certified Scrum Master (CSM) to support KMS and our government customer. This position is remote. This position requires the candidate to be able to obtain a Public Trust.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Koniag Management Solutions (KMS) is seeking a skilled and Certified Scrum Master (CSM) to lead our ServiceNow (SNOW) implementation project. The ideal candidate will have extensive experience in Agile project management methodologies, ServiceNow platform knowledge, and strong leadership skills to guide cross-functional teams. This role is critical in ensuring the successful delivery of our ServiceNow initiatives while maintaining Agile best practices throughout the project lifecycle. The ideal candidate will have foundational ServiceNow experience and a strong desire to advance their technical skills.
The Certified Scrum Master will serve as the Agile process champion for our ServiceNow project team, facilitating Scrum ceremonies, removing impediments, and fostering a collaborative environment.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives for the ServiceNow project team
Remove impediments that impact team productivity and sprint commitments
Coach team members on Agile and Scrum practices, ensuring adherence to methodology
Manage project backlogs in coordination with Product Owners and stakeholders
Track and report on sprint progress, velocity, and other key metrics
Identify risks and dependencies, escalating issues when necessary
Facilitate cross-team coordination when multiple teams are involved
Support continuous improvement through retrospective actions and process refinements
Create and maintain Agile artifacts and documentation
Collaborate with ServiceNow technical leads to ensure alignment between business requirements and technical implementation
Serve as a bridge between the development team and business stakeholders
Promote transparency and visibility into project status and team performance
Support change management activities related to ServiceNow implementation
Education and Experience:
Bachelor’s degree in Computer science, Information Technology, Business Administration, or related field, and or equivalent work experience
Minimum of 5 years of experience in project management, with at least 3 years in a Scrum Master role
Must hold at least one of the following certifications:
Project Management Professional (PMP)
Professional Scrum Master (PSM)
Certified ScrumMaster (CSM)
PMI-Agile Certified Practitioner (PMI-ACP)
Previous experience with ServiceNow implementations or projects
Experience working in enterprise IT environments
Required Skills and Competencies:
Proven experience as a Scrum Master in software implementation projects
In-depth understanding of Agile methodologies, specifically Scrum framework
Strong facilitation, coaching, and conflict resolution skills
Experience with Agile project management tools (Jira, Azure DevOps, etc.)
Knowledge of ServiceNow platform capabilities and implementation processes
Excellent communication skills, both written and verbal
Ability to work effectively with cross-functional teams including developers, business analysts, and stakeholders
Strong organizational skills with the ability to manage multiple priorities simultaneously
Experience in identifying and removing impediments to team progress
Understanding of software development lifecycle (SDLC) and delivery processes
Demonstrated ability to drive continuous improvement within teams
Capability to adapt to changing requirements and project dynamics
Strong willingness to learn and develop new technical skills
Good analytical and problem-solving abilitiesEffective communication skills with ability to ask clarifying questions
Team player who collaborates well with others
Ability to manage time effectively and meet deadlines
Attention to detail and commitment to quality work
Customer service mindset with focus on user experience
Adaptability and openness to feedback and coaching
Self-motivated with ability to work with moderate supervision
Desired Skills and Competencies:
ServiceNow certifications (Administrator, Implementation Specialist, etc.)
Experience with scaled Agile frameworks (SAFe, LeSS, etc.)
Knowledge of ITIL processes and their implementation in ServiceNow
Experience with change management methodologies
Background in IT service management
Experience working in government or regulated industries
Knowledge of DevOps practices and tools
Previous experience with ServiceNow SDLC implementation
Familiarity with technical aspects of ServiceNow platform, including scripting and customization capabilities
Experience mentoring other Scrum Masters or Agile team members
Security Requirement:
Ability to obtain Public Trust
Travel:
Minimal travel required (less than 10%)
Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com .
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Job Details Job Family
Technical Program Management & Operations
Job Function
Scrum Master
Pay Type
Salary
#J-18808-Ljbffr
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Koniag Management Solutions (KMS) is seeking a skilled and Certified Scrum Master (CSM) to lead our ServiceNow (SNOW) implementation project. The ideal candidate will have extensive experience in Agile project management methodologies, ServiceNow platform knowledge, and strong leadership skills to guide cross-functional teams. This role is critical in ensuring the successful delivery of our ServiceNow initiatives while maintaining Agile best practices throughout the project lifecycle. The ideal candidate will have foundational ServiceNow experience and a strong desire to advance their technical skills.
The Certified Scrum Master will serve as the Agile process champion for our ServiceNow project team, facilitating Scrum ceremonies, removing impediments, and fostering a collaborative environment.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives for the ServiceNow project team
Remove impediments that impact team productivity and sprint commitments
Coach team members on Agile and Scrum practices, ensuring adherence to methodology
Manage project backlogs in coordination with Product Owners and stakeholders
Track and report on sprint progress, velocity, and other key metrics
Identify risks and dependencies, escalating issues when necessary
Facilitate cross-team coordination when multiple teams are involved
Support continuous improvement through retrospective actions and process refinements
Create and maintain Agile artifacts and documentation
Collaborate with ServiceNow technical leads to ensure alignment between business requirements and technical implementation
Serve as a bridge between the development team and business stakeholders
Promote transparency and visibility into project status and team performance
Support change management activities related to ServiceNow implementation
Education and Experience:
Bachelor’s degree in Computer science, Information Technology, Business Administration, or related field, and or equivalent work experience
Minimum of 5 years of experience in project management, with at least 3 years in a Scrum Master role
Must hold at least one of the following certifications:
Project Management Professional (PMP)
Professional Scrum Master (PSM)
Certified ScrumMaster (CSM)
PMI-Agile Certified Practitioner (PMI-ACP)
Previous experience with ServiceNow implementations or projects
Experience working in enterprise IT environments
Required Skills and Competencies:
Proven experience as a Scrum Master in software implementation projects
In-depth understanding of Agile methodologies, specifically Scrum framework
Strong facilitation, coaching, and conflict resolution skills
Experience with Agile project management tools (Jira, Azure DevOps, etc.)
Knowledge of ServiceNow platform capabilities and implementation processes
Excellent communication skills, both written and verbal
Ability to work effectively with cross-functional teams including developers, business analysts, and stakeholders
Strong organizational skills with the ability to manage multiple priorities simultaneously
Experience in identifying and removing impediments to team progress
Understanding of software development lifecycle (SDLC) and delivery processes
Demonstrated ability to drive continuous improvement within teams
Capability to adapt to changing requirements and project dynamics
Strong willingness to learn and develop new technical skills
Good analytical and problem-solving abilitiesEffective communication skills with ability to ask clarifying questions
Team player who collaborates well with others
Ability to manage time effectively and meet deadlines
Attention to detail and commitment to quality work
Customer service mindset with focus on user experience
Adaptability and openness to feedback and coaching
Self-motivated with ability to work with moderate supervision
Desired Skills and Competencies:
ServiceNow certifications (Administrator, Implementation Specialist, etc.)
Experience with scaled Agile frameworks (SAFe, LeSS, etc.)
Knowledge of ITIL processes and their implementation in ServiceNow
Experience with change management methodologies
Background in IT service management
Experience working in government or regulated industries
Knowledge of DevOps practices and tools
Previous experience with ServiceNow SDLC implementation
Familiarity with technical aspects of ServiceNow platform, including scripting and customization capabilities
Experience mentoring other Scrum Masters or Agile team members
Security Requirement:
Ability to obtain Public Trust
Travel:
Minimal travel required (less than 10%)
Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com .
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Job Details Job Family
Technical Program Management & Operations
Job Function
Scrum Master
Pay Type
Salary
#J-18808-Ljbffr