TEKsystems
Join the
Desktop Support
role at TEKsystems. This contract position is based out of Bolingbrook, IL.
Responsibilities
Provide technical support for hardware, software, and networking issues across desktops, laptops, and mobile devices.
Install and configure software applications on computers and devices.
Set up, replace, or maintain computer hardware and peripherals such as printers and mobile devices.
Perform basic troubleshooting and escalations when necessary.
Conduct routine maintenance and ensure systems operate efficiently.
Assist with planning and implementation of system upgrades and enhancements.
Respond to customer inquiries by identifying, investigating, and resolving technical problems.
Coordinate or perform hardware repairs as needed.
Deliver training and guidance to users; schedule sessions when appropriate.
Document activities and resolutions in a ticketing system for tracking purposes.
Maintain inventory of hardware and software assets.
Collaborate with internal teams to resolve technical issues.
Ensure customer satisfaction through professional communication and follow-up.
Keep support documentation and troubleshooting guides up to date.
Perform additional duties as assigned.
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location Contract position based out of Bolingbrook, IL.
Pay & Benefits The pay range for this position is $25.00 - $32.00/hr.
Eligibility & Notes Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following.
Application Deadline: This position is anticipated to close on Dec 31, 2025.
Equal Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. TEKsystems is an Allegis Group company.
#J-18808-Ljbffr
Desktop Support
role at TEKsystems. This contract position is based out of Bolingbrook, IL.
Responsibilities
Provide technical support for hardware, software, and networking issues across desktops, laptops, and mobile devices.
Install and configure software applications on computers and devices.
Set up, replace, or maintain computer hardware and peripherals such as printers and mobile devices.
Perform basic troubleshooting and escalations when necessary.
Conduct routine maintenance and ensure systems operate efficiently.
Assist with planning and implementation of system upgrades and enhancements.
Respond to customer inquiries by identifying, investigating, and resolving technical problems.
Coordinate or perform hardware repairs as needed.
Deliver training and guidance to users; schedule sessions when appropriate.
Document activities and resolutions in a ticketing system for tracking purposes.
Maintain inventory of hardware and software assets.
Collaborate with internal teams to resolve technical issues.
Ensure customer satisfaction through professional communication and follow-up.
Keep support documentation and troubleshooting guides up to date.
Perform additional duties as assigned.
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location Contract position based out of Bolingbrook, IL.
Pay & Benefits The pay range for this position is $25.00 - $32.00/hr.
Eligibility & Notes Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following.
Application Deadline: This position is anticipated to close on Dec 31, 2025.
Equal Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. TEKsystems is an Allegis Group company.
#J-18808-Ljbffr