Summit Logistics Group.
Logistics Coordinator
Summit Logistics Group., Wilmington, North Carolina, United States, 28412
Ready to take on a new challenge? Come be part of the billion-dollar freight industry with Summit Logistics Group! Voted the #1 fastest-growing company in Wilmington and #190 fastest-growing company in the U.S., Summit Logistics Group is looking for a highly motivated operations professional who is committed to providing transportation solutions for customers across North America.
As a Logistics Coordinator, you will play a key role in ensuring freight moves on time, efficiently, and within customer expectations. You will monitor shipments, communicate with drivers and carriers, and resolve any issues that arise, especially during critical off-hours. This role requires night, weekend, and holiday availability to support our customers and carrier partners.
Primary Duties & Responsibilities Manage dispatch operations during assigned shifts, including nights and weekends.
Monitor active loads to ensure on-time pickup, transit, and delivery.
Communicate effectively with drivers, carriers, and customers to manage real-time
Address and resolve service disruptions (breakdowns, delays, reroutes, etc.) quickly
and professionally.
Update internal systems (TMS) accurately with load status, notes, and critical
information.
Ensure customers are informed of any exceptions or shipment status changes.
Coordinate recovery plans in case of late pickups/deliveries.
Collaborate closely with internal operations, customer service, and account teams.
Maintain clear, professional communication even under pressure.
Adhere to all company processes and safety guidelines.
Qualifications 1–3 years of experience in logistics, trucking, freight brokerage, or dispatch operations preferred.
Strong understanding of truckload (TL), less-than-truckload (LTL), and carrier networks is a plus.
Ability to work flexible schedules including nights, weekends, and holidays.
Excellent communication, problem-solving, and critical-thinking skills.
Highly organized and able to manage multiple priorities in a fast-paced
Technologically proficient: TMS platforms, Microsoft Office (Excel, Outlook), GPS tracking systems.
High sense of urgency and accountability.
401(k)
401(k) matching
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule Monday to Friday
Overnight shift
Ability to Commute Ability to Relocate Wilmington, NC 28403: Relocate before starting work (Required)
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As a Logistics Coordinator, you will play a key role in ensuring freight moves on time, efficiently, and within customer expectations. You will monitor shipments, communicate with drivers and carriers, and resolve any issues that arise, especially during critical off-hours. This role requires night, weekend, and holiday availability to support our customers and carrier partners.
Primary Duties & Responsibilities Manage dispatch operations during assigned shifts, including nights and weekends.
Monitor active loads to ensure on-time pickup, transit, and delivery.
Communicate effectively with drivers, carriers, and customers to manage real-time
Address and resolve service disruptions (breakdowns, delays, reroutes, etc.) quickly
and professionally.
Update internal systems (TMS) accurately with load status, notes, and critical
information.
Ensure customers are informed of any exceptions or shipment status changes.
Coordinate recovery plans in case of late pickups/deliveries.
Collaborate closely with internal operations, customer service, and account teams.
Maintain clear, professional communication even under pressure.
Adhere to all company processes and safety guidelines.
Qualifications 1–3 years of experience in logistics, trucking, freight brokerage, or dispatch operations preferred.
Strong understanding of truckload (TL), less-than-truckload (LTL), and carrier networks is a plus.
Ability to work flexible schedules including nights, weekends, and holidays.
Excellent communication, problem-solving, and critical-thinking skills.
Highly organized and able to manage multiple priorities in a fast-paced
Technologically proficient: TMS platforms, Microsoft Office (Excel, Outlook), GPS tracking systems.
High sense of urgency and accountability.
401(k)
401(k) matching
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule Monday to Friday
Overnight shift
Ability to Commute Ability to Relocate Wilmington, NC 28403: Relocate before starting work (Required)
#J-18808-Ljbffr