California Governor's Office of Emergency Services
Telecommunications Systems Technician III
California Governor's Office of Emergency Services, Sacramento, California, United States, 95828
Telecommunications Systems Technician III
Apply for the
Telecommunications Systems Technician III
role at the California Governor's Office of Emergency Services (Cal OES).
Responsibilities
Respond to and resolve the most critical and complex public‑safety communications problems for State Agency clients.
Lead and supervise one or more technicians; may act as area supervisor in their absence.
Operate and maintain public‑safety communication networks and equipment, following FCC rules and Cal OES procedures.
Plan, organize, oversee, and coordinate work activities of other technicians within an assigned geographic shop or microwave area.
Communicate effectively with customers and coworkers, resolving issues and collaborating on solutions.
Maintain proficient use of Microsoft Office products (Word, Outlook, Excel).
Travel to remote locations, high elevations, and inclement weather conditions as required.
Work a 1 pm–10 pm, Monday–Friday night/swing shift in Sacramento.
Desirable Qualifications
Microwave Communications Experience (RF propagation, link budgets, key performance indicators).
24/7 NOC or mission‑critical operations experience.
Proficiency with SNMP‑based monitoring platforms and ticketing systems such as SolarWinds and ServiceNow.
Advanced troubleshooting across microwave, IP, and transport layers.
Knowledge of TDM, SONET/SDH, Ethernet backhaul, and MPLS for microwave transport.
Familiarity with UPS systems, battery plants, generators, HVAC, and remote telemetry.
Incident management experience (triage, prioritization, escalation, documentation).
Strong documentation skills; accurate logs, tickets, shift notes, outage reports.
Effective communication and coordination with field technicians, engineering teams, vendors, and management.
Reliability in a 24/7 environment (nights, weekends, holidays).
Highly Desirable
Shift Lead or Team Lead experience.
Leadership and mentorship abilities for junior and mid‑level technicians.
Technical training experience (creating and delivering SOPs, troubleshooting guides).
Benefits
Free parking.
On‑site gym and locker room.
Electric carport.
Excellent CalPERS state pension plan.
401(k) and 457(b) plans.
Flexible schedules.
Generous paid time off.
Health, dental & vision insurance.
Investment in career development.
Seniority Level Associate
Employment Type Full‑time
Job Function Engineering and Information Technology
Industries Public Safety
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Telecommunications Systems Technician III
role at the California Governor's Office of Emergency Services (Cal OES).
Responsibilities
Respond to and resolve the most critical and complex public‑safety communications problems for State Agency clients.
Lead and supervise one or more technicians; may act as area supervisor in their absence.
Operate and maintain public‑safety communication networks and equipment, following FCC rules and Cal OES procedures.
Plan, organize, oversee, and coordinate work activities of other technicians within an assigned geographic shop or microwave area.
Communicate effectively with customers and coworkers, resolving issues and collaborating on solutions.
Maintain proficient use of Microsoft Office products (Word, Outlook, Excel).
Travel to remote locations, high elevations, and inclement weather conditions as required.
Work a 1 pm–10 pm, Monday–Friday night/swing shift in Sacramento.
Desirable Qualifications
Microwave Communications Experience (RF propagation, link budgets, key performance indicators).
24/7 NOC or mission‑critical operations experience.
Proficiency with SNMP‑based monitoring platforms and ticketing systems such as SolarWinds and ServiceNow.
Advanced troubleshooting across microwave, IP, and transport layers.
Knowledge of TDM, SONET/SDH, Ethernet backhaul, and MPLS for microwave transport.
Familiarity with UPS systems, battery plants, generators, HVAC, and remote telemetry.
Incident management experience (triage, prioritization, escalation, documentation).
Strong documentation skills; accurate logs, tickets, shift notes, outage reports.
Effective communication and coordination with field technicians, engineering teams, vendors, and management.
Reliability in a 24/7 environment (nights, weekends, holidays).
Highly Desirable
Shift Lead or Team Lead experience.
Leadership and mentorship abilities for junior and mid‑level technicians.
Technical training experience (creating and delivering SOPs, troubleshooting guides).
Benefits
Free parking.
On‑site gym and locker room.
Electric carport.
Excellent CalPERS state pension plan.
401(k) and 457(b) plans.
Flexible schedules.
Generous paid time off.
Health, dental & vision insurance.
Investment in career development.
Seniority Level Associate
Employment Type Full‑time
Job Function Engineering and Information Technology
Industries Public Safety
#J-18808-Ljbffr