Virginia Tech Master of Information Technology (VT-MIT)
Identity Management Specialist
Virginia Tech Master of Information Technology (VT-MIT), Blacksburg, Virginia, us, 24062
Job Description
Job no:
533869 Work type:
Staff Senior management:
Vice President-Info Technology Department:
Secure Identity Services Location:
Blacksburg, Virginia, Hybrid Categories:
Information Systems / Technology
The Identity Management Specialist reports to the Manager, Identity Management Customer Support (IMCS). IMCS is a unit within the Secure Identity Services (SIS) department in the Division of Information Technology. The role provides service to the university community by facilitating identity and access needs of the Virginia Tech community and protects university and user data by ensuring correct authentication and authorization for end-users and services. Using University and IT policies and procedures, the specialist provides access to university resources based on users’ attributes, affiliations, and roles. Responsibilities include password resets, facilitating and troubleshooting user access issues, validating and verifying authorization requests, facilitating approval flows, and provisioning/deprovisioning of user accounts and entitlements. The specialist also contributes to functional requirements for IMCS business processes and administrative tools.
Required Qualifications
Experience with Identity Management concepts and processes including authorization, authentication, segregation of duties, etc.
Knowledge of access control systems with respect to Oracle Databases, Active Directory, Exchange, LDAP, etc.
Experience using an ITSM tool such as ServiceNow
Demonstrated discretion while handling confidential or personal data
Excellent customer service skills
Demonstrated ability to work effectively in a team environment
Strong analytical, problem‑solving, and conceptual skills
Excellent communication and interpersonal skills
Preferred Qualifications
Bachelor’s degree or higher in Business Information Technology, Computer Science, or related field
Experience with business processes and applications supporting higher education
Experience with ERP support, especially application security and user management
Experience writing and executing SQL queries
Pay Band:
4
Overtime Status:
Non‑Exempt: Eligible for overtime
Appointment Type:
Restricted
Salary Information:
55,000 – 63,000
Hours per week:
40
Review Date:
1/2/2026
Additional Information:
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech Dedicated to its motto,
Ut Prosim
(That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands‑on, transdisciplinary approach to preparing scholars to be leaders and problem‑solvers. A comprehensive land‑grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than \$500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact IT Human Resources at
ithr@vt.edu
during regular business hours at least 10 business days prior to the event.
Advertised:
December 15, 2025
Applications close:
Open until filled Eastern Standard Time
#J-18808-Ljbffr
533869 Work type:
Staff Senior management:
Vice President-Info Technology Department:
Secure Identity Services Location:
Blacksburg, Virginia, Hybrid Categories:
Information Systems / Technology
The Identity Management Specialist reports to the Manager, Identity Management Customer Support (IMCS). IMCS is a unit within the Secure Identity Services (SIS) department in the Division of Information Technology. The role provides service to the university community by facilitating identity and access needs of the Virginia Tech community and protects university and user data by ensuring correct authentication and authorization for end-users and services. Using University and IT policies and procedures, the specialist provides access to university resources based on users’ attributes, affiliations, and roles. Responsibilities include password resets, facilitating and troubleshooting user access issues, validating and verifying authorization requests, facilitating approval flows, and provisioning/deprovisioning of user accounts and entitlements. The specialist also contributes to functional requirements for IMCS business processes and administrative tools.
Required Qualifications
Experience with Identity Management concepts and processes including authorization, authentication, segregation of duties, etc.
Knowledge of access control systems with respect to Oracle Databases, Active Directory, Exchange, LDAP, etc.
Experience using an ITSM tool such as ServiceNow
Demonstrated discretion while handling confidential or personal data
Excellent customer service skills
Demonstrated ability to work effectively in a team environment
Strong analytical, problem‑solving, and conceptual skills
Excellent communication and interpersonal skills
Preferred Qualifications
Bachelor’s degree or higher in Business Information Technology, Computer Science, or related field
Experience with business processes and applications supporting higher education
Experience with ERP support, especially application security and user management
Experience writing and executing SQL queries
Pay Band:
4
Overtime Status:
Non‑Exempt: Eligible for overtime
Appointment Type:
Restricted
Salary Information:
55,000 – 63,000
Hours per week:
40
Review Date:
1/2/2026
Additional Information:
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech Dedicated to its motto,
Ut Prosim
(That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands‑on, transdisciplinary approach to preparing scholars to be leaders and problem‑solvers. A comprehensive land‑grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than \$500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact IT Human Resources at
ithr@vt.edu
during regular business hours at least 10 business days prior to the event.
Advertised:
December 15, 2025
Applications close:
Open until filled Eastern Standard Time
#J-18808-Ljbffr