Remote Contact Center Systems Lead (Genesys & Verint)

A leading financial institution in Florida is seeking a Contact Center System Administrator to manage system operations and enhancements for contact center platforms like Genesys and Verint. This role requires 5+ years of experience in contact center technologies and offers a salary range between $62,000 - $92,000 based on experience. The successful candidate will lead troubleshooting, collaborate with vendors, and mentor junior team members while ensuring a high level of service continuity in digital banking and telephony support. #J-18808-Ljbffr