Remote Contact Center Systems Engineer – Genesys, Verint, Pindrop

A leading credit union in Florida seeks a Contact Center Systems Administrator to oversee core contact center platforms, including Genesys Cloud CX and Verint WFM. This full-time role, which allows remote work for Florida residents, involves managing integrations, ensuring system stability, and mentoring junior team members. The ideal candidate will have over 5 years of relevant experience, strong analytical skills, and a commitment to maintaining high standards for system functionality and security. Competitive compensation of $62,000 - $92,000 based on experience is offered. #J-18808-Ljbffr