Onyx Point, LLC.
System Administrator Skill Level 3 – Onyx Point, LLC.
Join our team as a System Administrator Skill Level 3 at Onyx Point, LLC.
Requirements
Active TS/SCI with Full Scope Polygraph Security Clearance (U.S. citizenship required)
Experience in implementing, troubleshooting, and maintaining IT systems.
Responsibilities
Provide support for implementation, troubleshooting, and maintenance of IT systems.
Manage the daily activities of configuration and operation of IT systems.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
Support day‑to‑day operations, monitoring, and problem resolution for client/server/storage/network devices, mobile devices, etc.
Configure and manage UNIX and Windows (or other applicable) operating systems, install and load operating system software, troubleshoot, and maintain integrity.
Configure network components and implement operating system enhancements to improve reliability and performance.
Support the dispatch system and hardware problems, remaining involved in the resolution process.
Optimize system operations and resource utilization, performing system capacity analysis and planning.
Provide assistance to users in accessing and using IT systems.
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Support the design of systems, mission architecture, and associated hardware.
Possess a working knowledge of system administration interdependencies as part of the Service Oriented Architecture (SOA).
Analyze and resolve complex problems associated with server hardware, applications, and software integration.
Qualifications
Fifteen (15) years experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
Bachelor's degree in a technical discipline from an accredited college or university.
Five (5) years of additional System Administrator experience may be substituted for a bachelor's degree.
Compensation We are committed to providing fair and competitive compensation. The salary range for this position is $78,000 to $275,000 per year, adjusted based on candidate work location, specific role, skill set, and level of expertise.
Benefits
Health Coverage: Medical, dental, and vision insurance.
Additional Insurance: Basic Life/AD&D, Voluntary Life/AD&D, Short and Long‑Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance.
Retirement Plan: 401(k) plan with company match.
Paid Time Off: Generous PTO, paid holidays, parental leave, and more.
Wellness: Access to wellness programs and mental health support.
Professional Development: Opportunities for growth, including tuition reimbursement.
Additional Perks
Flexible work arrangements, including remote work options.
Flexible Spending Accounts (FSAs).
Employee referral programs.
Bonus opportunities.
Technology allowance.
A diverse, inclusive, and supportive workplace culture.
Seniority Level Mid-Senior level.
Employment Type Full-time
Job Function Information Technology; IT Services and IT Consulting.
#J-18808-Ljbffr
Requirements
Active TS/SCI with Full Scope Polygraph Security Clearance (U.S. citizenship required)
Experience in implementing, troubleshooting, and maintaining IT systems.
Responsibilities
Provide support for implementation, troubleshooting, and maintenance of IT systems.
Manage the daily activities of configuration and operation of IT systems.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
Support day‑to‑day operations, monitoring, and problem resolution for client/server/storage/network devices, mobile devices, etc.
Configure and manage UNIX and Windows (or other applicable) operating systems, install and load operating system software, troubleshoot, and maintain integrity.
Configure network components and implement operating system enhancements to improve reliability and performance.
Support the dispatch system and hardware problems, remaining involved in the resolution process.
Optimize system operations and resource utilization, performing system capacity analysis and planning.
Provide assistance to users in accessing and using IT systems.
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Support the design of systems, mission architecture, and associated hardware.
Possess a working knowledge of system administration interdependencies as part of the Service Oriented Architecture (SOA).
Analyze and resolve complex problems associated with server hardware, applications, and software integration.
Qualifications
Fifteen (15) years experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
Bachelor's degree in a technical discipline from an accredited college or university.
Five (5) years of additional System Administrator experience may be substituted for a bachelor's degree.
Compensation We are committed to providing fair and competitive compensation. The salary range for this position is $78,000 to $275,000 per year, adjusted based on candidate work location, specific role, skill set, and level of expertise.
Benefits
Health Coverage: Medical, dental, and vision insurance.
Additional Insurance: Basic Life/AD&D, Voluntary Life/AD&D, Short and Long‑Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance.
Retirement Plan: 401(k) plan with company match.
Paid Time Off: Generous PTO, paid holidays, parental leave, and more.
Wellness: Access to wellness programs and mental health support.
Professional Development: Opportunities for growth, including tuition reimbursement.
Additional Perks
Flexible work arrangements, including remote work options.
Flexible Spending Accounts (FSAs).
Employee referral programs.
Bonus opportunities.
Technology allowance.
A diverse, inclusive, and supportive workplace culture.
Seniority Level Mid-Senior level.
Employment Type Full-time
Job Function Information Technology; IT Services and IT Consulting.
#J-18808-Ljbffr