Texas Health and Human Services
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Date: Dec 17, 2025
Location: Mexia, TX
Facility Location: Mexia State Supported Living Center
Job Location: Mexia Station, 540 Chapel Drive
Agency: Health & Human Services Commission
Department: Incident Management
Functional Title: Investigator II
Posting Number: 12156
Closing Date: 01/16/2026
Posting Audience: Internal and External
Occupational Category: Protective Services
Salary Group: TEXAS-B-16
Salary Range: $3,409.83 - $5,094.16 per month
Pay Frequency: Monthly
Shift: Day (additional shift not applicable)
Telework: Not Eligible for Telework
Travel: Up to 5%
Employment Type: Regular, Full Time
FLSA Status: Non-Exempt
Benefits Benefits package includes 100% paid employee health insurance, a defined benefit pension plan, generous time off, numerous career advancement opportunities, and more. Details are available on the Benefits of Working at HHS webpage.
Job Summary As a Facility Investigator II, you will perform moderately complex investigative work and administrative tasks at the State Supported Living Center (SSLC). Responsibilities include field investigations of Abuse, Neglect, and Exploitation (ANE) and injuries involving residents; conducting comprehensive preliminary investigations; following up on external cases such as Health and Human Services Commission Provider Investigations (HHSCPI) and the Office of Inspector General (OIG); ensuring compliance with ICF and Settlement Agreement requirements; verifying evidence; summarizing findings; preparing reports; presenting testimony at administrative hearings or court proceedings; serving on the Incident Management Team; conducting Root Cause Analysis meetings; and providing technical assistance as needed.
Essential Job Functions (EJFs) Attending work on a regular basis and maintaining a specific shift or rotating schedule as required. Conducting investigations of reportable incidents and serious injury; collecting and reviewing evidence; interviewing witnesses; summarizing investigative findings; preparing reports for supervisors; presenting cases at hearings; attending daily meetings related to ANE and unusual incidents; serving on incident and root cause analysis teams; collaborating with external agencies including HHSC, law enforcement, and OIG; completing data entry for unusual incidents; maintaining incident data for trend analysis; facilitating audits and inspections; assisting with administrative duties such as ordering supplies and scheduling interviews; and performing disaster response or continuity of operations as assigned.
Knowledge, Skills and Abilities (KSAs) • Knowledge of state and federal laws, ICF‑IID regulations, and protective services procedures.
• Understanding of laws and policies related to protection from harm and residential rights.
• Familiarity with investigative principles, techniques, and procedures.
• Proficiency with computer applications (Word, Excel, Outlook).
• Interviewing and negotiation skills.
• Record searching capabilities.
• Ability to formulate comprehensive investigative reports.
• Critical thinking, problem‑solving, and research skills.
• Effective communication with witnesses from diverse backgrounds.
• Emotional self‑management.
• Interviewing and fact‑gathering capabilities.
• Analysis and concise reporting.
• Oral and written communication skills.
• Testifying in hearings and court proceedings.
Initial Screening Criteria • Graduation from an accredited four‑year college or university with major coursework in criminal justice or a related field (preferred but not required).
• Graduation from an accredited high school or GED.
• Experience in investigative or incident management work.
Additional Information Applicants must pass a fingerprint criminal background check, pre‑employment drug screen, and registry checks including CANRS, Nurse Aide, Medication Aide, and employee misconduct and HHS List of Excluded Individuals/Entities (LEIE). Males aged 18–25 must register with the Selective Service. All employees are subject to random drug testing. Flexibility in work hours may be required, including overtime, extended hours, weekends, and holidays.
Military, Veterans and Displaced Veterans All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications. See the Texas State Auditor’s Office - Job Descriptions, Military Crosswalk and Military Crosswalk Guide for more information.
ADA Accommodations HHSC provides reasonable accommodations during the hiring and selection process for qualified individuals with a disability. Contact the HHS Employee Service Center at 1‑888‑894‑4747 for assistance. If you are contacted for an interview and need accommodation, notify the scheduler.
Pre‑Employment Checks and Work Eligibility Selected applicants may be required to pass additional background checks. HHSC uses E‑Verify. Bring I‑9 documentation on your first day. Download the I‑9 Form from the appropriate source.
Telework Disclaimer This position may be eligible for telework. All HHS positions are subject to state and agency telework policies in addition to supervisor discretion and business needs.
Nearest Major Market Waco
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Date: Dec 17, 2025
Location: Mexia, TX
Facility Location: Mexia State Supported Living Center
Job Location: Mexia Station, 540 Chapel Drive
Agency: Health & Human Services Commission
Department: Incident Management
Functional Title: Investigator II
Posting Number: 12156
Closing Date: 01/16/2026
Posting Audience: Internal and External
Occupational Category: Protective Services
Salary Group: TEXAS-B-16
Salary Range: $3,409.83 - $5,094.16 per month
Pay Frequency: Monthly
Shift: Day (additional shift not applicable)
Telework: Not Eligible for Telework
Travel: Up to 5%
Employment Type: Regular, Full Time
FLSA Status: Non-Exempt
Benefits Benefits package includes 100% paid employee health insurance, a defined benefit pension plan, generous time off, numerous career advancement opportunities, and more. Details are available on the Benefits of Working at HHS webpage.
Job Summary As a Facility Investigator II, you will perform moderately complex investigative work and administrative tasks at the State Supported Living Center (SSLC). Responsibilities include field investigations of Abuse, Neglect, and Exploitation (ANE) and injuries involving residents; conducting comprehensive preliminary investigations; following up on external cases such as Health and Human Services Commission Provider Investigations (HHSCPI) and the Office of Inspector General (OIG); ensuring compliance with ICF and Settlement Agreement requirements; verifying evidence; summarizing findings; preparing reports; presenting testimony at administrative hearings or court proceedings; serving on the Incident Management Team; conducting Root Cause Analysis meetings; and providing technical assistance as needed.
Essential Job Functions (EJFs) Attending work on a regular basis and maintaining a specific shift or rotating schedule as required. Conducting investigations of reportable incidents and serious injury; collecting and reviewing evidence; interviewing witnesses; summarizing investigative findings; preparing reports for supervisors; presenting cases at hearings; attending daily meetings related to ANE and unusual incidents; serving on incident and root cause analysis teams; collaborating with external agencies including HHSC, law enforcement, and OIG; completing data entry for unusual incidents; maintaining incident data for trend analysis; facilitating audits and inspections; assisting with administrative duties such as ordering supplies and scheduling interviews; and performing disaster response or continuity of operations as assigned.
Knowledge, Skills and Abilities (KSAs) • Knowledge of state and federal laws, ICF‑IID regulations, and protective services procedures.
• Understanding of laws and policies related to protection from harm and residential rights.
• Familiarity with investigative principles, techniques, and procedures.
• Proficiency with computer applications (Word, Excel, Outlook).
• Interviewing and negotiation skills.
• Record searching capabilities.
• Ability to formulate comprehensive investigative reports.
• Critical thinking, problem‑solving, and research skills.
• Effective communication with witnesses from diverse backgrounds.
• Emotional self‑management.
• Interviewing and fact‑gathering capabilities.
• Analysis and concise reporting.
• Oral and written communication skills.
• Testifying in hearings and court proceedings.
Initial Screening Criteria • Graduation from an accredited four‑year college or university with major coursework in criminal justice or a related field (preferred but not required).
• Graduation from an accredited high school or GED.
• Experience in investigative or incident management work.
Additional Information Applicants must pass a fingerprint criminal background check, pre‑employment drug screen, and registry checks including CANRS, Nurse Aide, Medication Aide, and employee misconduct and HHS List of Excluded Individuals/Entities (LEIE). Males aged 18–25 must register with the Selective Service. All employees are subject to random drug testing. Flexibility in work hours may be required, including overtime, extended hours, weekends, and holidays.
Military, Veterans and Displaced Veterans All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications. See the Texas State Auditor’s Office - Job Descriptions, Military Crosswalk and Military Crosswalk Guide for more information.
ADA Accommodations HHSC provides reasonable accommodations during the hiring and selection process for qualified individuals with a disability. Contact the HHS Employee Service Center at 1‑888‑894‑4747 for assistance. If you are contacted for an interview and need accommodation, notify the scheduler.
Pre‑Employment Checks and Work Eligibility Selected applicants may be required to pass additional background checks. HHSC uses E‑Verify. Bring I‑9 documentation on your first day. Download the I‑9 Form from the appropriate source.
Telework Disclaimer This position may be eligible for telework. All HHS positions are subject to state and agency telework policies in addition to supervisor discretion and business needs.
Nearest Major Market Waco
#J-18808-Ljbffr