Elgen Staffing
Applications Engineer – Product Specialist
Akron, New York
12/16/2025
Compensation: 55000.-60000. / Annually
Our client, a global manufacturer of precision sheet-metal products, has an immediate need for an experienced
Applications Engineer – Product Specialist,
to join our winning team in Buffalo.
Our candidate of choice will serve as a technical ambassador for our press brake solutions. Your role bridges engineering expertise with customer engagement, ensuring optimal application of our products, tooling, automation systems, and software. You’ll lead demonstrations, deliver training, provide technical support, and collaborate on product development—all with the goal of driving customer satisfaction and supporting sales growth.
KEY RESPONSIBILITIES:
Develop in-depth knowledge of our press brake systems, automation, and offline programming software
Provide technical training and guidance to customers, sales representatives, and internal teams
Conduct in-person and virtual training sessions on machine setup, operation, and software programming
Provide ongoing technical support to ensure customer success
Support sales teams during customer visits, providing product presentations, live demonstrations, and developing tailored proposals
Conduct time studies, part evaluations, and develop sample parts to illustrate product capabilities
Lead customer demonstrations at the Akron Experience Center and on-site at customer facilities
Represent our company at trade shows, exhibits, and sales meetings
Gather customer feedback to recommend product improvements and identify new opportunities
Analyze competitor offerings to enhance market positioning, providing feature/benefit analysis to strengthen market positioning
Build strong relationships with North American sales representatives
Travel with sales teams to provide on-site technical expertise and support
Maintain accurate records in Salesforce (CRM), including pricing and customer data
Prepare reports and communicate customer requirements to engineering and order entry
Participate in cross-functional projects and continuous improvement initiatives
KEY REQUIREMENTS:
Associate degree or technical certification in Manufacturing, Engineering, or related field (Bachelor’s preferred)
Hands-on experience with press brakes: setup, programming, and operation
Familiarity with sheet metal fabrication or metal forming processes
Proficiency in Microsoft Office, CNC programming, and CAD/CAM tools (e.g., AutoCAD, SolidWorks)
Strong mechanical aptitude
Proven ability to support sales and deliver customer-focused solutions
Effective troubleshooting and problem-solving skills
Ability to work across departments including sales, engineering, and marketing
Domestic and occasional international travel availability
Excellent verbal and written communication
Strong presentation and public speaking abilities
Customer-oriented mindset
Collaborative team player
Analytical and solution-focused
Adaptable and proactive
Relationship builder
Willingness to travel and engage in dynamic environments
WE OFFER:
401(k)
401(k) matching
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Please apply today to be immediately considered for the role!
#J-18808-Ljbffr
Applications Engineer – Product Specialist,
to join our winning team in Buffalo.
Our candidate of choice will serve as a technical ambassador for our press brake solutions. Your role bridges engineering expertise with customer engagement, ensuring optimal application of our products, tooling, automation systems, and software. You’ll lead demonstrations, deliver training, provide technical support, and collaborate on product development—all with the goal of driving customer satisfaction and supporting sales growth.
KEY RESPONSIBILITIES:
Develop in-depth knowledge of our press brake systems, automation, and offline programming software
Provide technical training and guidance to customers, sales representatives, and internal teams
Conduct in-person and virtual training sessions on machine setup, operation, and software programming
Provide ongoing technical support to ensure customer success
Support sales teams during customer visits, providing product presentations, live demonstrations, and developing tailored proposals
Conduct time studies, part evaluations, and develop sample parts to illustrate product capabilities
Lead customer demonstrations at the Akron Experience Center and on-site at customer facilities
Represent our company at trade shows, exhibits, and sales meetings
Gather customer feedback to recommend product improvements and identify new opportunities
Analyze competitor offerings to enhance market positioning, providing feature/benefit analysis to strengthen market positioning
Build strong relationships with North American sales representatives
Travel with sales teams to provide on-site technical expertise and support
Maintain accurate records in Salesforce (CRM), including pricing and customer data
Prepare reports and communicate customer requirements to engineering and order entry
Participate in cross-functional projects and continuous improvement initiatives
KEY REQUIREMENTS:
Associate degree or technical certification in Manufacturing, Engineering, or related field (Bachelor’s preferred)
Hands-on experience with press brakes: setup, programming, and operation
Familiarity with sheet metal fabrication or metal forming processes
Proficiency in Microsoft Office, CNC programming, and CAD/CAM tools (e.g., AutoCAD, SolidWorks)
Strong mechanical aptitude
Proven ability to support sales and deliver customer-focused solutions
Effective troubleshooting and problem-solving skills
Ability to work across departments including sales, engineering, and marketing
Domestic and occasional international travel availability
Excellent verbal and written communication
Strong presentation and public speaking abilities
Customer-oriented mindset
Collaborative team player
Analytical and solution-focused
Adaptable and proactive
Relationship builder
Willingness to travel and engage in dynamic environments
WE OFFER:
401(k)
401(k) matching
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Please apply today to be immediately considered for the role!
#J-18808-Ljbffr