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Mobile Air & Power Rentals

AR & Rental Coordinator Manager

Mobile Air & Power Rentals, Brooklyn Heights, Ohio, United States

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AR & Rental Coordinator Manager

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Mobile Air & Power Rentals

About Mobile Air & Power Rentals

Mobile Air provides temporary cooling, heating, dehumidification, and power solutions. Offering rental equipment such as portable air conditioners, cooling towers, chillers, heaters, dehumidifiers, generators, and power distribution systems, we meet HVAC rental needs nationwide.

Our solutions help clients save time and money, enhance their businesses, and create memorable experiences at special events. If you have a passion for helping others, join us in a $65 billion growth industry dedicated to creating impactful community experiences. Discover your purpose – work in rental!

Position Overview Mobile Air & Power Rentals is seeking an experienced and proactive

AR & Rental Coordinator Manager

to lead our Accounts Receivable and Rental Coordination functions. This is a highly visible leadership role that bridges Finance, Operations, Sales, and Customer Success to ensure accurate, timely billing and strong cash flow performance.

Reporting to the Corporate Controller, this role oversees the full rental billing lifecycle while leading a team of Accounts Receivable Specialists and Rental Coordinator Supervisors. The AR & Rental Coordinator Manager plays a critical role in driving billing accuracy, reducing DSO, improving processes, and delivering an exceptional customer billing experience in a fast‑paced, high‑volume environment.

This position is based in

Ohio

and requires approximately

20% travel .

Job Responsibilities

Lead, mentor, and develop a team of approximately six (6) team members, including Accounts Receivable Specialists and Rental Coordinator Supervisors.

Oversee the end‑to‑end rental billing lifecycle, including contract setup, invoicing, variable rental rates, fuel surcharges, delivery and pick‑up fees, damage waivers, and off‑rent processing.

Ensure accurate and timely billing for a portfolio of 2,000+ active rental contracts.

Partner closely with Sales, Operations, and Field Service teams to quickly resolve billing disputes and support customer retention.

Drive process improvements, internal controls, and automation initiatives to increase efficiency and scalability.

Lead continuous improvement efforts, including standardized rental coordinator procedures, customer setup benchmarks, and KPI development.

Ensure compliance with customer credit policies, sales tax requirements, and SOX‑like internal controls.

Serve as the primary escalation point for complex customer billing and account issues.

Oversee daily cash application activities, ensuring all incoming payments (ACH, wire, check, lockbox, and credit card) are posted accurately within 24 hours.

Manage AR aging, unapplied cash, short payments, chargebacks, refunds, write‑offs, and daily cash reporting.

Process customer credit card payments and remote check deposits as needed.

Support audits, compliance initiatives, budgeting, and forecasting activities.

Assist with customer setup, sales tax exemptions, credits, and reconciliation of sales tax transactions through AvaTax.

Perform additional duties and special projects as assigned.

Requirements

Bachelor’s degree in a business‑related field with 3–5 years of relevant experience, or an Associate’s degree with 10+ years of experience in accounts receivable, billing, or order entry roles.

Strong working knowledge of accounts receivable, billing processes, and rental coordination operations.

Experience working with ERP systems and Microsoft Office applications; Infor experience preferred.

Advanced proficiency in Microsoft Excel, Word, and PowerPoint in a large data‑set environment.

Strong analytical, critical thinking, and problem‑solving skills.

Ability to manage multiple priorities simultaneously while maintaining accuracy and attention to detail.

Strong communication and collaboration skills with the ability to work cross‑functionally.

Willingness and ability to travel up to approximately 20%.

Benefits

Competitive salary with quarterly bonus opportunities

Health, vision, and dental insurance

Company‑paid life insurance

401(k) with company match

Paid time off (vacation, sick days, and holidays)

Career growth and leadership development opportunities

Employee discount programs

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