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Masonicare

Supervisor Dining Room

Masonicare, Chester, Connecticut, us, 06412

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Supervisor Dining Room

– Masonicare

Location: Chester, CT

Hours: 16 hours per week – Sunday & Monday (Day & Evening Shift)

Employment Type: Full‑time

Seniority Level: Mid‑Senior level

Job Function: Management and Manufacturing

Industry: Hospitals & Health Care

Summary:

Responsible for quality assurance within the dining room. Monitors wait staff compliance with set dining standards, and oversees general sanitation of kitchen operations.

Essential Duties And Responsibilities

Maintain adherence to posted schedule ensuring proper procedures for requested days off, calling out, and reporting to work at the proper time.

Maintain proper time‑clock procedures to ensure an accurate account of hours worked.

Report to work in proper attire to ensure a clean and professional appearance.

Adhere to all guidelines and procedures for safe food handling and general sanitation.

Demonstrate customer service skills, treating all customers, visitors, and co‑workers with courtesy and respect; handle all customer issues professionally and use all options provided to satisfy customer.

Wait on tables; take resident orders and serve in a professional manner with the ability to handle multiple tasks.

Familiar with menu items and ensure communication to wait staff regarding menu items, special functions, and resident issues.

Check dining rooms at pre‑meal to ensure tables are set correctly and are neat and clean.

Check dining rooms at post‑meal to ensure the area has been cleared, cleaned properly, and reset correctly.

Assist in interviewing and recommending personnel to fill vacant positions.

Participate in employee disciplinary matters.

Delegate stations, pre‑meal and post‑meal assignments, ensure work is properly completed, and maintain prompt, efficient, and courteous workflow.

Instruct new waitstaff in appropriate procedures and ensure proper training.

Discuss menu thoroughly with waitstaff prior to each service, field comments, questions, and concerns regarding menu and service.

Monitor waitstaff activity in kitchen and dining rooms to ensure smooth workflow and proper plating.

Perform other administrative duties as assigned by Director and/or Dining Room Manager.

Ensure waitstaff utilizes safe and sanitary procedures throughout service and set‑up.

Take appropriate procedural steps and make adjustments as necessary following complaints.

Interact well with both younger (waitstaff) and older (residents) adults, maintaining a pleasing personality and calm focus.

Maintain a neat appearance; demonstrate professionalism and poise.

Report any safety issues, equipment malfunctions, and others to supervisors.

Ensure proper safe food handling and handwashing procedures are followed and proper sanitation of trays, work areas, and equipment used.

Attend all mandatory in‑services as required.

All other duties as assigned.

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