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Abercrombie & Fitch Co.

Hollister - Key Lead, Willowbrook

Abercrombie & Fitch Co., Houston, Texas, United States, 77246

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Hollister - Key Lead, Willowbrook

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Abercrombie & Fitch Co.

Company Description Abercrombie & Fitch Co. is a global, digitally‑led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Over 750 stores across North America, Europe, Asia, and the Middle East, along with e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com, make up this global presence.

Job Description The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. The role acts as Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. As part of the store leadership team, the Key Lead drives store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

Open and closing routines

Product knowledge & brand awareness

Business understanding

Proactive thinking

Attention to detail

Register/point‑of‑sale use

Asset protection

Visual displays

System skills

Schedule Requirements

Schedule will vary weekly but should expect to work at least 12–16 hours per week.

Required availability on Saturdays and Sundays as well as certain holidays.

During peak timeframes, hours will increase to support the needs of the business.

Qualifications

Education – High School Diploma / G.E.D. equivalent preferred.

Retail experience – At least 1 year of retail experience is preferred.

Supervisor/managerial experience – No supervisory/management experience is required.

Customer focus

Communication

Interpersonal interaction

Fashion trend knowledge

Outgoing

Assertiveness

Adaptability/flexibility & stress tolerance

Poise & ambition

Multi‑tasking

Applied learning

Work ethicOmni‑channel services

Benefits

Quarterly sales incentive bonus

Merchandise discount

Flexible schedule

Opportunities for career advancement

Opportunity to become a brand affiliate

Training and development

A global team of people who’ll celebrate you for being YOU

Details

Seniority level: Entry level

Employment type: Part‑time

Abercrombie & Fitch Co. is an Equal Opportunity employer.

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