Avangrid
Supervisor - Distribution System Ops
Location:
Vestal, NY
Work type:
Office (on-site)
Salary range:
$90,856 - $125,113
Job Summary Responsible for safe and reliable operation of the Distribution Electric System and all associated distribution and substation assets. Coordinates and directs the activity of field employees and ECC operators in the operation and maintenance of the Company’s distribution electric power system and gas system as applicable. Has the responsibility and authority to implement real‑time actions to ensure the stable and reliable operation of the Distribution Electric System. Monitors and responds to distribution electric power system reliability events and operating parameter violations. Directs the switching of Company and interconnected electric distribution power system facilities to maintain safety and operate within respective reliability criteria.
Key Responsibilities
Monitor and evaluate electric power system alarms and events, prepare and initiate corrective action response utilizing Distribution Network Analysis (DNA) and Advanced Distribution Management System (ADMS). Anticipate and respond to actual or predicted thermal and voltage violations on the distribution electric power system. Provide direction and assistance to operations staff during electric and/or gas system emergencies. Prepare reports on system disturbances and events as required.
Comply with the applicable reliability standards and the applicable ISO, regulatory authorities, and internal policy and procedure.
Evaluate reliability impact of planned maintenance outages; review and direct the switching of Company electric distribution facilities for scheduled inspection, maintenance, and testing while following all applicable safety rules & procedures and coordinating efforts with Transmission Operations when applicable.
Evaluate and direct the response to spontaneous distribution, generation, or substation equipment outages; initiate action to manage and limit risk of uncontrolled failure of components or cascading outages of the interconnection. Plan emergency isolation and restoration activity to minimize duration and number of customers interrupted to achieve CAIDI/SAIFI reliability targets.
During normal and emergency conditions, direct timely and appropriate real‑time actions. Shed firm load to prevent or alleviate operating limit violations without obtaining approval from higher‑level personnel.
Provide operations and communications interface with NY or NE ISO and Distribution Energy Resources located in the Company’s area.
Direct after‑hours customer service trouble dispatch activity including dispatch of field operations crews in response to electric and gas distribution trouble and emergencies.
Schedule shifts and provide technical guidance and expertise to employees engaged in the operation of the electric and/or gas system; develop and implement general operating practices, procedures, and methods that promote the safe and reliable operation of the electric power system. Direct, plan, document, review, and/or appraise the work of direct reports, provide coaching, counseling, and disciplinary action if required.
Required Qualifications
Education & Experience
Bachelor’s Degree in Electrical Technology or related field of study or an A.A.S. Degree in Electrical Engineering with 5 years related experience.
Experience
In‑depth knowledge of interconnected electric power system operations, generation characteristics, electrical equipment operations, system protection desirable.
Experience and knowledge of energy control systems and electric power system network analysis applications desirable.
Familiarity with SCADA (Supervisory Control and Data Acquisition), OMS (Outage Management System) and GIS (Geographic Information System).
Familiarity with Switching and Tagging procedures and OSHA Electric Safety Standards.
Knowledge of customer service procedures desirable.
Supervisory experience and knowledge of labor relations practices desirable where applicable.
Skills & Abilities
Results and proactive orientation.
Strong analytical, leadership, interpersonal, and communications skills.
Able to make operational decisions under pressure.
Able to take on special projects.
Demonstrated administrative and decision‑making abilities.
Able to operate computer and communication equipment and analytic applications.
Required to work a 24×7 shift rotation that includes nights, holidays, and weekends.
Ability to work effectively with all areas of the company.
Preferred Qualifications
Delivering for the Business
Global view of the Business – competent.
Achieving results and continuous improvements – competent.
Initiative – advanced.
Innovation & Creativity – competent.
Global Relationships
Flexibility & Globalization – advanced.
Customer Focus – competent.
Communicating & Influencing – competent.
Team Work – competent.
Global Leadership
Team management – competent.
Developing Others – competent.
Competencies
Growth & Continuous Improvement
Initiative & Change
Focused on Results
Customer Centric (internal and/or external)
Communication
Collaboration
Leadership (people managers/leaders)
Declaration AVANGRID is committed to a diverse and inclusive workplace. AVANGRID is an equal opportunity employer and does not discriminate on the basis of an individual’s sex, gender, gender identification, gender expression, race, color, religion, national origin, age, ancestry, genetic information, medical condition, physical or mental disability, marital status, sexual orientation, military or veteran status, or other characteristics or conditions protected by law.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRID Network and Corporate functions. This does not include those that will work for AVANGRID Renewables.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities where applicable in Connecticut, Maine, Massachusetts, and New York within AVANGRID Network and Corporate business areas.
Employment Status: Full‑time, Mid‑Senior level.
Company: NY STATE ELECTRIC & GAS CORP
Mobility Information: Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
Job Posting End Date: February‑27‑2026
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Vestal, NY
Work type:
Office (on-site)
Salary range:
$90,856 - $125,113
Job Summary Responsible for safe and reliable operation of the Distribution Electric System and all associated distribution and substation assets. Coordinates and directs the activity of field employees and ECC operators in the operation and maintenance of the Company’s distribution electric power system and gas system as applicable. Has the responsibility and authority to implement real‑time actions to ensure the stable and reliable operation of the Distribution Electric System. Monitors and responds to distribution electric power system reliability events and operating parameter violations. Directs the switching of Company and interconnected electric distribution power system facilities to maintain safety and operate within respective reliability criteria.
Key Responsibilities
Monitor and evaluate electric power system alarms and events, prepare and initiate corrective action response utilizing Distribution Network Analysis (DNA) and Advanced Distribution Management System (ADMS). Anticipate and respond to actual or predicted thermal and voltage violations on the distribution electric power system. Provide direction and assistance to operations staff during electric and/or gas system emergencies. Prepare reports on system disturbances and events as required.
Comply with the applicable reliability standards and the applicable ISO, regulatory authorities, and internal policy and procedure.
Evaluate reliability impact of planned maintenance outages; review and direct the switching of Company electric distribution facilities for scheduled inspection, maintenance, and testing while following all applicable safety rules & procedures and coordinating efforts with Transmission Operations when applicable.
Evaluate and direct the response to spontaneous distribution, generation, or substation equipment outages; initiate action to manage and limit risk of uncontrolled failure of components or cascading outages of the interconnection. Plan emergency isolation and restoration activity to minimize duration and number of customers interrupted to achieve CAIDI/SAIFI reliability targets.
During normal and emergency conditions, direct timely and appropriate real‑time actions. Shed firm load to prevent or alleviate operating limit violations without obtaining approval from higher‑level personnel.
Provide operations and communications interface with NY or NE ISO and Distribution Energy Resources located in the Company’s area.
Direct after‑hours customer service trouble dispatch activity including dispatch of field operations crews in response to electric and gas distribution trouble and emergencies.
Schedule shifts and provide technical guidance and expertise to employees engaged in the operation of the electric and/or gas system; develop and implement general operating practices, procedures, and methods that promote the safe and reliable operation of the electric power system. Direct, plan, document, review, and/or appraise the work of direct reports, provide coaching, counseling, and disciplinary action if required.
Required Qualifications
Education & Experience
Bachelor’s Degree in Electrical Technology or related field of study or an A.A.S. Degree in Electrical Engineering with 5 years related experience.
Experience
In‑depth knowledge of interconnected electric power system operations, generation characteristics, electrical equipment operations, system protection desirable.
Experience and knowledge of energy control systems and electric power system network analysis applications desirable.
Familiarity with SCADA (Supervisory Control and Data Acquisition), OMS (Outage Management System) and GIS (Geographic Information System).
Familiarity with Switching and Tagging procedures and OSHA Electric Safety Standards.
Knowledge of customer service procedures desirable.
Supervisory experience and knowledge of labor relations practices desirable where applicable.
Skills & Abilities
Results and proactive orientation.
Strong analytical, leadership, interpersonal, and communications skills.
Able to make operational decisions under pressure.
Able to take on special projects.
Demonstrated administrative and decision‑making abilities.
Able to operate computer and communication equipment and analytic applications.
Required to work a 24×7 shift rotation that includes nights, holidays, and weekends.
Ability to work effectively with all areas of the company.
Preferred Qualifications
Delivering for the Business
Global view of the Business – competent.
Achieving results and continuous improvements – competent.
Initiative – advanced.
Innovation & Creativity – competent.
Global Relationships
Flexibility & Globalization – advanced.
Customer Focus – competent.
Communicating & Influencing – competent.
Team Work – competent.
Global Leadership
Team management – competent.
Developing Others – competent.
Competencies
Growth & Continuous Improvement
Initiative & Change
Focused on Results
Customer Centric (internal and/or external)
Communication
Collaboration
Leadership (people managers/leaders)
Declaration AVANGRID is committed to a diverse and inclusive workplace. AVANGRID is an equal opportunity employer and does not discriminate on the basis of an individual’s sex, gender, gender identification, gender expression, race, color, religion, national origin, age, ancestry, genetic information, medical condition, physical or mental disability, marital status, sexual orientation, military or veteran status, or other characteristics or conditions protected by law.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRID Network and Corporate functions. This does not include those that will work for AVANGRID Renewables.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities where applicable in Connecticut, Maine, Massachusetts, and New York within AVANGRID Network and Corporate business areas.
Employment Status: Full‑time, Mid‑Senior level.
Company: NY STATE ELECTRIC & GAS CORP
Mobility Information: Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
Job Posting End Date: February‑27‑2026
#J-18808-Ljbffr