American Arbitration Association
Temporary Case Administrator (Legal Support)
American Arbitration Association, Roseville, Minnesota, United States
Temporary Case Administrator (Legal Support)
The American Arbitration Association (AAA) is seeking detail-oriented temporary case administrators to support arbitration and mediation case administration. This fully remote role provides administrative and customer‑service support to ensure fair and efficient dispute‑resolution processes.
AAA is an equal‑opportunity employer (EEO) and considers all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or veteran status, in accordance with applicable federal, state, and local laws. If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department at
humanresources@aaa.org .
Responsibilities
Manage arbitration/mediation case tasks and schedules.
Communicate with parties, attorneys, arbitrators, and mediators.
Maintain accurate case records in the PRISM case management system.
Prepare and send correspondence; coordinate calls and video conferences.
Apply fee schedules and support billing activities.
Provide timely, professional customer service and problem‑solving.
Qualifications
Associate’s degree or equivalent combination of education and relevant experience.
Strong written and verbal communication skills.
Ability to interpret legal documents and procedural rules.
Intermediate skills in Microsoft Outlook, Word, and Excel.
Highly organized with strong attention to detail; able to manage multiple priorities.
Professional, reliable, and able to maintain confidentiality.
Work Environment
Fully remote; requires a dedicated workspace and reliable internet.
Must be available during standard business hours.
Referrals increase your chances of interviewing at American Arbitration Association by 2x.
#J-18808-Ljbffr
AAA is an equal‑opportunity employer (EEO) and considers all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or veteran status, in accordance with applicable federal, state, and local laws. If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department at
humanresources@aaa.org .
Responsibilities
Manage arbitration/mediation case tasks and schedules.
Communicate with parties, attorneys, arbitrators, and mediators.
Maintain accurate case records in the PRISM case management system.
Prepare and send correspondence; coordinate calls and video conferences.
Apply fee schedules and support billing activities.
Provide timely, professional customer service and problem‑solving.
Qualifications
Associate’s degree or equivalent combination of education and relevant experience.
Strong written and verbal communication skills.
Ability to interpret legal documents and procedural rules.
Intermediate skills in Microsoft Outlook, Word, and Excel.
Highly organized with strong attention to detail; able to manage multiple priorities.
Professional, reliable, and able to maintain confidentiality.
Work Environment
Fully remote; requires a dedicated workspace and reliable internet.
Must be available during standard business hours.
Referrals increase your chances of interviewing at American Arbitration Association by 2x.
#J-18808-Ljbffr