Varsity Brands
About the Company
At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.
Work Type:
Hybrid
Location:
14460 Varsity Brands Way, Farmers Branch, TX 75244
Work Hours:
Shift hours Monday through Thursday in office 8am-5pm, Friday remote
Relocation Assistance:
Not eligible
Role Overview Varsity Brands is looking to hire a
Product Support Analyst
who is responsible for ensuring the accuracy, integrity, and maintenance of product data within SAP and related systems. This role serves as a key link between merchandising, operations, and cross‑functional teams including Marketing, IT, Category Management, and Demand/Supply Planning, to ensure products are set up correctly and consistently.
Responsibilities Data Management & System Accuracy
Manage product‑related data in SAP, ensuring accuracy, integrity, and alignment with merchandising requirements.
Coordinate setup and ongoing management of Material Master records.
Maintain and manage system pricing across SAP, Engage, and other platforms.
Partner with operations to ensure products are created and configured according to established requirements.
Analyze, troubleshoot and respond to email inquiries related to SKU errors.
Interpret data and identify changes in SKUs from vendors to provide insight on correcting errors.
Cross‑Functional Collaboration
Work closely with internal teams to support product data integrity, improve workflows, and resolve data‑related issues.
Collaborate with IT on system‑related support, enhancements, and troubleshooting as needed.
Vendor Engagement
Engage with vendors to collect, verify, and update product data that supports assortment planning and ongoing accuracy.
Maintain ongoing communication with vendors to validate product information and address discrepancies throughout the year.
Other Duties
Maintain Club Select assortment document.
Support continuous improvement initiatives within product data processes.
Perform other duties as assigned.
Qualifications Knowledge / Skills / Abilities
Strong ability to multitask, prioritize, and meet deadlines in a fast‑paced environment.
Self‑motivated team player with the ability to work independently.
Strong attention to detail with a proven ability to manage large datasets accurately.
Proficiency in Microsoft Office Suite, especially Excel.
Excellent verbal and written communication skills.
Strong interpersonal skills with the ability to collaborate across teams.
Demonstrated commitment to customer‑centric values and the company’s SPIRIT principles.
Education / Experience
Bachelor’s Degree preferred.
3+ years of experience in product merchandising, product support, or a related field.
Experience with SAP or similar ERP systems is strongly preferred.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our Values
Service
– We lead with heart. We champion community.
Passion
– We love what we do. It fuels our purpose.
Integrity
– We do what we promise. We own our decisions.
Respect
– We earn it by giving it. Because everyone deserves it.
Innovation
– We never stop striving to be better. For ourselves and our community.
Transparency
– We are committed to openness and honesty in everything we do.
Benefits
Comprehensive Health Care Benefits
HSA Employer Contribution/FSA Opportunities
Wellbeing Program
401(k) plan with company matching
Company paid Life, AD&D, and Short‑Term Disability
Generous My Time Off & Paid Holidays
Varsity Brands Ownership Program
Employee Resource Groups
St. Jude Partnership & Volunteer Opportunities
Employee Perks including discounts on personal apparel and equipment!
Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.
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Work Type:
Hybrid
Location:
14460 Varsity Brands Way, Farmers Branch, TX 75244
Work Hours:
Shift hours Monday through Thursday in office 8am-5pm, Friday remote
Relocation Assistance:
Not eligible
Role Overview Varsity Brands is looking to hire a
Product Support Analyst
who is responsible for ensuring the accuracy, integrity, and maintenance of product data within SAP and related systems. This role serves as a key link between merchandising, operations, and cross‑functional teams including Marketing, IT, Category Management, and Demand/Supply Planning, to ensure products are set up correctly and consistently.
Responsibilities Data Management & System Accuracy
Manage product‑related data in SAP, ensuring accuracy, integrity, and alignment with merchandising requirements.
Coordinate setup and ongoing management of Material Master records.
Maintain and manage system pricing across SAP, Engage, and other platforms.
Partner with operations to ensure products are created and configured according to established requirements.
Analyze, troubleshoot and respond to email inquiries related to SKU errors.
Interpret data and identify changes in SKUs from vendors to provide insight on correcting errors.
Cross‑Functional Collaboration
Work closely with internal teams to support product data integrity, improve workflows, and resolve data‑related issues.
Collaborate with IT on system‑related support, enhancements, and troubleshooting as needed.
Vendor Engagement
Engage with vendors to collect, verify, and update product data that supports assortment planning and ongoing accuracy.
Maintain ongoing communication with vendors to validate product information and address discrepancies throughout the year.
Other Duties
Maintain Club Select assortment document.
Support continuous improvement initiatives within product data processes.
Perform other duties as assigned.
Qualifications Knowledge / Skills / Abilities
Strong ability to multitask, prioritize, and meet deadlines in a fast‑paced environment.
Self‑motivated team player with the ability to work independently.
Strong attention to detail with a proven ability to manage large datasets accurately.
Proficiency in Microsoft Office Suite, especially Excel.
Excellent verbal and written communication skills.
Strong interpersonal skills with the ability to collaborate across teams.
Demonstrated commitment to customer‑centric values and the company’s SPIRIT principles.
Education / Experience
Bachelor’s Degree preferred.
3+ years of experience in product merchandising, product support, or a related field.
Experience with SAP or similar ERP systems is strongly preferred.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our Values
Service
– We lead with heart. We champion community.
Passion
– We love what we do. It fuels our purpose.
Integrity
– We do what we promise. We own our decisions.
Respect
– We earn it by giving it. Because everyone deserves it.
Innovation
– We never stop striving to be better. For ourselves and our community.
Transparency
– We are committed to openness and honesty in everything we do.
Benefits
Comprehensive Health Care Benefits
HSA Employer Contribution/FSA Opportunities
Wellbeing Program
401(k) plan with company matching
Company paid Life, AD&D, and Short‑Term Disability
Generous My Time Off & Paid Holidays
Varsity Brands Ownership Program
Employee Resource Groups
St. Jude Partnership & Volunteer Opportunities
Employee Perks including discounts on personal apparel and equipment!
Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.
#J-18808-Ljbffr