MSC Industrial Supply Co.
Vendor Managed Inventory Specialist
MSC Industrial Supply Co., New Castle, Pennsylvania, United States, 16108
Vendor Managed Inventory Specialist
– MSC Industrial Supply Co.
Build a Better Career with MSC
Serving customers and our community starts with the best people doing their best work. MSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services, offering more than 2 million items and drawing on 80 years of industry experience.
Job Details Requisition ID: 19650
Employment Type: Full Time
Job Category: Vending Management
Work Location: New Castle, PA
Brief Position Summary The Vendor Managed Inventory (VMI) Specialist ensures customer satisfaction through on‑site support, including order replenishment, product put‑away, Lean (6S) maintenance, and equipment support. The role partners with sales and business development teams to drive incremental revenue and growth through solutions.
Duties and Responsibilities
Drive MSC customer loyalty through the support and promotion of solutions.
Support and collaborate with MSC customer solutions and sales associates through the execution of the CARE program.
Maintain a 6S appearance of all solutions equipment.
Daily logging of activity in SFDC.
Ensure appropriate stock levels (min/max) are maintained.
Unpack, receive, and put away product at all solution points of use.
Connect with the customer contact to ensure solution retention.
Drive product expansion through spot buys and incremental solution growth.
Lead a 100% safety compliance focus for the VMIS team.
Repair and maintain vending solution equipment to company standards.
Recommend opportunities for solutions/spot buy growth to Sales Associates and Sales Management, documenting this information within SFDC.
Support shared profitability improvement goals and objectives within assigned accounts.
Maintain knowledge of all inventory management solutions.
Establish productive, professional relationships with key personnel in assigned customers.
Maintain high customer satisfaction ratings that meet company standards.
Utilize routing software tools to adhere to the planned schedule and document daily activities.
Maintain daily timekeeping using MSC-approved time management applications.
Foster the MSC culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
Participate in special projects and perform additional duties as required.
Education and Experience
A high school diploma or equivalent is required.
Inventory management or customer service experience preferred.
Relevant military experience is a plus.
Skills
Excellent customer service skills.
Strong verbal and written communication skills.
Computer literacy and proficiency in Microsoft Office applications.
Excellent time management and organizational skills.
Other Requirements
A valid driver’s license is required.
The position requires over 80% of daily travel within the assigned territory.
Occasional overnight travel may be required.
Ability to lift up to 50 lbs.
Ability to consistently walk, lift, bend, stretch, and stand for long periods.
Willingness to adhere to customer safety and PPE protocol.
Compensation Starting at $19–20 per hour, depending on location and experience. The salary range is based on similar roles in comparable industries and local labor costs. Actual compensation may vary based on candidate’s qualifications and peer pay equity. The Company reserves the right to modify the range as market conditions change.
Equal Employment Opportunity Statement At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
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– MSC Industrial Supply Co.
Build a Better Career with MSC
Serving customers and our community starts with the best people doing their best work. MSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services, offering more than 2 million items and drawing on 80 years of industry experience.
Job Details Requisition ID: 19650
Employment Type: Full Time
Job Category: Vending Management
Work Location: New Castle, PA
Brief Position Summary The Vendor Managed Inventory (VMI) Specialist ensures customer satisfaction through on‑site support, including order replenishment, product put‑away, Lean (6S) maintenance, and equipment support. The role partners with sales and business development teams to drive incremental revenue and growth through solutions.
Duties and Responsibilities
Drive MSC customer loyalty through the support and promotion of solutions.
Support and collaborate with MSC customer solutions and sales associates through the execution of the CARE program.
Maintain a 6S appearance of all solutions equipment.
Daily logging of activity in SFDC.
Ensure appropriate stock levels (min/max) are maintained.
Unpack, receive, and put away product at all solution points of use.
Connect with the customer contact to ensure solution retention.
Drive product expansion through spot buys and incremental solution growth.
Lead a 100% safety compliance focus for the VMIS team.
Repair and maintain vending solution equipment to company standards.
Recommend opportunities for solutions/spot buy growth to Sales Associates and Sales Management, documenting this information within SFDC.
Support shared profitability improvement goals and objectives within assigned accounts.
Maintain knowledge of all inventory management solutions.
Establish productive, professional relationships with key personnel in assigned customers.
Maintain high customer satisfaction ratings that meet company standards.
Utilize routing software tools to adhere to the planned schedule and document daily activities.
Maintain daily timekeeping using MSC-approved time management applications.
Foster the MSC culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
Participate in special projects and perform additional duties as required.
Education and Experience
A high school diploma or equivalent is required.
Inventory management or customer service experience preferred.
Relevant military experience is a plus.
Skills
Excellent customer service skills.
Strong verbal and written communication skills.
Computer literacy and proficiency in Microsoft Office applications.
Excellent time management and organizational skills.
Other Requirements
A valid driver’s license is required.
The position requires over 80% of daily travel within the assigned territory.
Occasional overnight travel may be required.
Ability to lift up to 50 lbs.
Ability to consistently walk, lift, bend, stretch, and stand for long periods.
Willingness to adhere to customer safety and PPE protocol.
Compensation Starting at $19–20 per hour, depending on location and experience. The salary range is based on similar roles in comparable industries and local labor costs. Actual compensation may vary based on candidate’s qualifications and peer pay equity. The Company reserves the right to modify the range as market conditions change.
Equal Employment Opportunity Statement At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
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