Logo
PEG Staffing & Recruiting

Customer Service Specialist

PEG Staffing & Recruiting, Houston, Texas, United States, 77246

Save Job

Join to apply for the

Customer Service Specialist

role at

PEG Staffing & Recruiting

Be among the first 25 applicants. Get AI‑powered advice on this job and more exclusive features.

Pay Range This range is provided by PEG Staffing & Recruiting. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Base pay:

$60,000.00/yr – $70,000.00/yr

Additional compensation:

Annual Bonus

Location Fully on‑site at headquarters in downtown Houston.

Overview We’re looking for an experienced Customer Support Specialist to join our headquarters team in downtown Houston. This is a fully on‑site role designed for someone who knows how to manage customers, orders, and internal coordination without hand‑holding. If you’ve worked in a manufacturing or service center environment and enjoy being the person customers trust – and operations relies on – this role has your name on it.

Responsibilities

Own day‑to‑day customer relationships and act as the primary point of contact

Process and manage customer orders from entry through delivery

Partner closely with internal teams to ensure accuracy, scheduling, and on‑time delivery

Maintain customer pricing, part specifications, and order details in internal systems

Support inventory coordination and outside processing activities

Handle quality issues and customer concerns with confidence and good judgment

Qualifications

Prior experience as a Customer Support Specialist, Customer Service Rep, or Order Management professional

Background in manufacturing, metals, or service center environments strongly preferred

Strong attention to detail and the ability to manage multiple priorities at once

Clear, professional communication skills with both customers and internal teams

Comfortable working fully on‑site at headquarters – this is a hands‑on, in‑person role

Job Details Reports to the Customer Support Manager and plays a key role in keeping customers satisfied and operations running smoothly.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Customer Service

Industries: Staffing and Recruiting, Manufacturing

Benefits Medical insurance, Vision insurance, 401(k)

Interested?

Apply here

or message me directly to learn more.

#J-18808-Ljbffr