Customer Service Specialist Job at PEG Staffing & Recruiting in Houston

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Pay Range

This range is provided by PEG Staffing & Recruiting. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Base pay: $60,000.00/yr – $70,000.00/yr

Additional compensation: Annual Bonus

Location

Fully on‑site at headquarters in downtown Houston.

Overview

We’re looking for an experienced Customer Support Specialist to join our headquarters team in downtown Houston. This is a fully on‑site role designed for someone who knows how to manage customers, orders, and internal coordination without hand‑holding. If you’ve worked in a manufacturing or service center environment and enjoy being the person customers trust – and operations relies on – this role has your name on it.

Responsibilities

• Own day‑to‑day customer relationships and act as the primary point of contact
• Process and manage customer orders from entry through delivery
• Partner closely with internal teams to ensure accuracy, scheduling, and on‑time delivery
• Maintain customer pricing, part specifications, and order details in internal systems
• Support inventory coordination and outside processing activities
• Handle quality issues and customer concerns with confidence and good judgment

Qualifications

• Prior experience as a Customer Support Specialist, Customer Service Rep, or Order Management professional
• Background in manufacturing, metals, or service center environments strongly preferred
• Strong attention to detail and the ability to manage multiple priorities at once
• Clear, professional communication skills with both customers and internal teams
• Comfortable working fully on‑site at headquarters – this is a hands‑on, in‑person role

Job Details

Reports to the Customer Support Manager and plays a key role in keeping customers satisfied and operations running smoothly.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Customer Service

Industries: Staffing and Recruiting, Manufacturing

Benefits

Medical insurance, Vision insurance, 401(k)

Interested? Apply here or message me directly to learn more.