Community Bridges
Lead Navigator
Community Bridges, Inc. (CBI)
is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non‑profit fully integrated healthcare provider in Arizona, offering prevention, education, and treatment using evidence‑based models.
Job Summary A Lead Navigator is an individual who is in recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year) and has at least 90 days experience as a Navigator or Peer Support Specialist. The Lead Navigator’s primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator serves as the bridge for the patient, coordinating and monitoring RBHA and non‑RBHA community‑based services and facilitates delivery of these services by supporting the individual. The Lead Navigator seeks out individuals with the highest acuity and greatest vulnerabilities, and will be responsible for conducting outreach, engagement, case management, and ongoing wrap‑around supportive services to the individual. The Lead Navigator is a mentor to the Navigator II to help them onboard, understand the program, and fulfill program requirements. The Lead Navigator has mastered the following processes: coordinated entry, housing referral, leasing up, wrap‑around services, and discharge. The Lead Navigator works as part of a multi‑disciplinary team including specialty positions through the CBI continuum, such as Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads. The Lead Navigator serves as a nexus, coordinating care with community providers and stakeholders.
Responsibilities
Conduct outreach, engagement, case management, and ongoing wrap‑around supportive services for individuals experiencing homelessness.
Coordinate and monitor RBHA and non‑RBHA community‑based services to support housing outcomes.
Identify and engage individuals with the highest acuity and greatest vulnerabilities.
Mentor Navigator II staff and facilitate onboarding and program understanding.
Master coordinated entry, housing referral, leasing up, wrap‑around services, and discharge processes.
Collaborate with a multi‑disciplinary team (Patient Care Techs, Registered Nurses, Counselors, Clinical Leads) to provide comprehensive care.
Serve as a nexus coordinating care with community providers and stakeholders.
Qualifications
High school diploma or GED required; Associate’s degree or higher in a field related to behavioral health preferred but not required.
1–3 years of full‑time health care‑related work experience preferred; equivalent combination of education and experience acceptable.
Current driver’s license and clear 39‑month motor vehicle record.
Behavioral Health Technician (BHT) in accordance with A.A.C. R9‑10‑101.33 and CBI Clinical Policies and Procedures.
In recovery from AOD use and/or GMH for at least 1 year, with a minimum of 90 days experience as a Navigator or Peer Support Specialist.
Benefits
Generous PTO accrual (5 weeks).
Medical, Dental, Vision, Disability, Life, Supplemental plans.
Hospital indemnity / Critical Illness coverage.
Pet Insurance.
Dependent Care Savings & Health Care Savings.
401(k) with employer match – 100% vested upon enrollment.
Wellness programs.
Tuition reimbursement and scholarship programs.
Incentives and competitive pay rates.
Senior‑ity Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
Industries Hospitals and Health Care, Mental Health Care, and Non‑profit Organizations
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is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non‑profit fully integrated healthcare provider in Arizona, offering prevention, education, and treatment using evidence‑based models.
Job Summary A Lead Navigator is an individual who is in recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year) and has at least 90 days experience as a Navigator or Peer Support Specialist. The Lead Navigator’s primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator serves as the bridge for the patient, coordinating and monitoring RBHA and non‑RBHA community‑based services and facilitates delivery of these services by supporting the individual. The Lead Navigator seeks out individuals with the highest acuity and greatest vulnerabilities, and will be responsible for conducting outreach, engagement, case management, and ongoing wrap‑around supportive services to the individual. The Lead Navigator is a mentor to the Navigator II to help them onboard, understand the program, and fulfill program requirements. The Lead Navigator has mastered the following processes: coordinated entry, housing referral, leasing up, wrap‑around services, and discharge. The Lead Navigator works as part of a multi‑disciplinary team including specialty positions through the CBI continuum, such as Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads. The Lead Navigator serves as a nexus, coordinating care with community providers and stakeholders.
Responsibilities
Conduct outreach, engagement, case management, and ongoing wrap‑around supportive services for individuals experiencing homelessness.
Coordinate and monitor RBHA and non‑RBHA community‑based services to support housing outcomes.
Identify and engage individuals with the highest acuity and greatest vulnerabilities.
Mentor Navigator II staff and facilitate onboarding and program understanding.
Master coordinated entry, housing referral, leasing up, wrap‑around services, and discharge processes.
Collaborate with a multi‑disciplinary team (Patient Care Techs, Registered Nurses, Counselors, Clinical Leads) to provide comprehensive care.
Serve as a nexus coordinating care with community providers and stakeholders.
Qualifications
High school diploma or GED required; Associate’s degree or higher in a field related to behavioral health preferred but not required.
1–3 years of full‑time health care‑related work experience preferred; equivalent combination of education and experience acceptable.
Current driver’s license and clear 39‑month motor vehicle record.
Behavioral Health Technician (BHT) in accordance with A.A.C. R9‑10‑101.33 and CBI Clinical Policies and Procedures.
In recovery from AOD use and/or GMH for at least 1 year, with a minimum of 90 days experience as a Navigator or Peer Support Specialist.
Benefits
Generous PTO accrual (5 weeks).
Medical, Dental, Vision, Disability, Life, Supplemental plans.
Hospital indemnity / Critical Illness coverage.
Pet Insurance.
Dependent Care Savings & Health Care Savings.
401(k) with employer match – 100% vested upon enrollment.
Wellness programs.
Tuition reimbursement and scholarship programs.
Incentives and competitive pay rates.
Senior‑ity Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
Industries Hospitals and Health Care, Mental Health Care, and Non‑profit Organizations
#J-18808-Ljbffr