Remote Workforce Planning Manager, Healthcare Telehealth

A leading technology solutions provider seeks a dedicated Workforce Planning Manager to oversee Contact Center staffing resources to meet call and chat volume demands. You will be responsible for workforce forecasting, scheduling, and real-time resource management, ensuring optimal service levels during peak periods. Candidates should have a Bachelor’s degree and over 5 years of supervisory experience in workforce management. Strong analytical and leadership skills are essential for developing effective staffing strategies. #J-18808-Ljbffr