Cogent Analytics
Electrical Service Manager
Cogent Analytics, Burlington, North Carolina, United States, 27215
Base Pay Range
$75,000.00/yr - $85,000.00/yr
Job Overview We are seeking a skilled and experienced Electrical Service Manager to join our team. As a Electrical Service Manager, you will be responsible for overseeing daily service operations, managing technicians, driving profitability, and delivering an exceptional customer experience. Your expertise in industrial and commercial electrical work will be essential in ensuring the safety and functionality of electrical systems.
Responsibilities
Manage day-to-day operations of the Service Division, including service calls, small projects, and maintenance work
Schedule and dispatch service technicians to maximize productivity and response time
Review and approve service estimates, T&M work, and pricing
Own service revenue, gross margin, labor efficiency, and overall performance
Lead, coach, and hold service technicians accountable to safety, quality, and productivity standards
Ensure accurate job documentation, timely invoicing, and clean job closeout
Maintain strong relationships with repeat customers, property managers, and GCs
Enforce safety policies and ensure compliance with OSHA and NEC requirements
Track and report key service KPIs to leadership
Qualifications
7+ years of commercial electrical experience
Prior experience managing service technicians or field teams
Strong knowledge of commercial electrical systems and troubleshooting
Proven ability to manage labor, schedules, and job profitability
Excellent communication, organization, and leadership skills
Valid driver’s license and clean driving record
Knowledge of the National Electrical Code (NEC)
Preferred
Journeyman or Master Electrician license
Experience running or growing a service department
Familiarity with service management or dispatch software
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Other
Industries Software Development
Referrals increase your chances of interviewing at Cogent Analytics by 2x
Get notified about new Service Manager jobs in
Burlington, NC .
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Job Overview We are seeking a skilled and experienced Electrical Service Manager to join our team. As a Electrical Service Manager, you will be responsible for overseeing daily service operations, managing technicians, driving profitability, and delivering an exceptional customer experience. Your expertise in industrial and commercial electrical work will be essential in ensuring the safety and functionality of electrical systems.
Responsibilities
Manage day-to-day operations of the Service Division, including service calls, small projects, and maintenance work
Schedule and dispatch service technicians to maximize productivity and response time
Review and approve service estimates, T&M work, and pricing
Own service revenue, gross margin, labor efficiency, and overall performance
Lead, coach, and hold service technicians accountable to safety, quality, and productivity standards
Ensure accurate job documentation, timely invoicing, and clean job closeout
Maintain strong relationships with repeat customers, property managers, and GCs
Enforce safety policies and ensure compliance with OSHA and NEC requirements
Track and report key service KPIs to leadership
Qualifications
7+ years of commercial electrical experience
Prior experience managing service technicians or field teams
Strong knowledge of commercial electrical systems and troubleshooting
Proven ability to manage labor, schedules, and job profitability
Excellent communication, organization, and leadership skills
Valid driver’s license and clean driving record
Knowledge of the National Electrical Code (NEC)
Preferred
Journeyman or Master Electrician license
Experience running or growing a service department
Familiarity with service management or dispatch software
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Other
Industries Software Development
Referrals increase your chances of interviewing at Cogent Analytics by 2x
Get notified about new Service Manager jobs in
Burlington, NC .
#J-18808-Ljbffr