eyecarecenter, OD, PA
Apply for the
Front Office Specialist
role at
eyecarecenter, OD, PA . Posted 2 days ago – secure one of the first 25 applications.
SUMMARY A
Front Office Specialist
is trained to act as the first point of contact, setting the tone for a world‑class Total Patient Experience. This employee will also perform the necessary administrative responsibilities to create a smooth check‑in/out experience for patients.
LOCATION
Work is primarily performed in a standard office or clinical setting. Travel to other locations may be required to carry out essential job duties and responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
Answer phones (both external and internal) and assure prompt, courteous service at all times.
Practice urgency at all times with consideration to the patient’s time, as well as the doctor’s time and schedule.
Double‑check insurance authorizations to ensure completion and build accurate flow sheets.
Check out patients and collect correct payments according to procedures.
Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
Complete daily reconciliations, close day, and countdown cash drawer.
Comply with all company policies and procedures, including HIPAA.
Perform general office duties and cleaning as assigned by the manager.
QUALIFICATIONS
Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
Minimum of 1 year in a customer/patient‑facing position or the equivalent combination of education and experience.
Favorable result on background check as required by state.
Must provide proof of identity and right to work in the United States.
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required.
LICENSES AND CREDENTIALS
None.
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
PHYSICAL REQUIREMENTS
Frequent walking (75%), sitting (50%), and standing (50%). Regular bending, stooping, and reaching (25–50%). Can lift, carry, push, and pull up to 25 lbs. Strong fine motor skills and full use of hands required. Visual and auditory acuity—including color, depth, peripheral vision, and focus—required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact (636) 227‑2600. Only resumes submitted through this website will be considered.
EyeCare Partners is an equal‑opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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Front Office Specialist
role at
eyecarecenter, OD, PA . Posted 2 days ago – secure one of the first 25 applications.
SUMMARY A
Front Office Specialist
is trained to act as the first point of contact, setting the tone for a world‑class Total Patient Experience. This employee will also perform the necessary administrative responsibilities to create a smooth check‑in/out experience for patients.
LOCATION
Work is primarily performed in a standard office or clinical setting. Travel to other locations may be required to carry out essential job duties and responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
Answer phones (both external and internal) and assure prompt, courteous service at all times.
Practice urgency at all times with consideration to the patient’s time, as well as the doctor’s time and schedule.
Double‑check insurance authorizations to ensure completion and build accurate flow sheets.
Check out patients and collect correct payments according to procedures.
Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
Complete daily reconciliations, close day, and countdown cash drawer.
Comply with all company policies and procedures, including HIPAA.
Perform general office duties and cleaning as assigned by the manager.
QUALIFICATIONS
Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
Minimum of 1 year in a customer/patient‑facing position or the equivalent combination of education and experience.
Favorable result on background check as required by state.
Must provide proof of identity and right to work in the United States.
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required.
LICENSES AND CREDENTIALS
None.
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
PHYSICAL REQUIREMENTS
Frequent walking (75%), sitting (50%), and standing (50%). Regular bending, stooping, and reaching (25–50%). Can lift, carry, push, and pull up to 25 lbs. Strong fine motor skills and full use of hands required. Visual and auditory acuity—including color, depth, peripheral vision, and focus—required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact (636) 227‑2600. Only resumes submitted through this website will be considered.
EyeCare Partners is an equal‑opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
#J-18808-Ljbffr