Wake Technical Community College
Sponsorships & Refunds Supervisor
Wake Technical Community College, Raleigh, North Carolina, United States, 27601
Join to apply for the
Sponsorships & Refunds Supervisor
role at
Wake Technical Community College
Pay Grade: Manager 3
This position oversees all aspects of sponsorships, both for degree‑seeking students and Workforce Development students, including assisting staff with sponsorship set‑up, billing, and receipting. It also supervises all non‑financial aid refunds.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.
Responsibilities
Supervise all student sponsorships and refunds for both curriculum and continuing education students
Manage the processing and disbursement schedule for all non‑financial aid refunds
Research and resolve student refund errors generated in Colleague prior to published refund disbursement dates
Apply college policies and state and federal regulations related to student accounts and refunds
Review and approve all sponsorship invoices
Act as an escalation point for student, sponsor, and/or Wake Tech employee questions/concerns about sponsorships and refunds
Manage the monthly cleanup schedule for accounts receivable
Manage unclaimed student refunds returned to the college by third‑party student refund vendor
Monitor account changes for sponsored students in prior terms
Knowledge, Skills & Abilities
Intermediate skills in MS Excel
Excellent problem‑solving and time‑management skills
Excellent written and verbal communication skills
Excellent customer service and interpersonal skills
Ability to work with a high degree of accuracy in a fast‑paced office environment
Requirements
Associate Degree in Accounting or a Business‑related field
Three years experience in accounting or an equivalent combination of education and experience
Prior leadership/supervisory experience
Preferences
Bachelor’s Degree in Accounting or a Business‑related field
#J-18808-Ljbffr
Sponsorships & Refunds Supervisor
role at
Wake Technical Community College
Pay Grade: Manager 3
This position oversees all aspects of sponsorships, both for degree‑seeking students and Workforce Development students, including assisting staff with sponsorship set‑up, billing, and receipting. It also supervises all non‑financial aid refunds.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.
Responsibilities
Supervise all student sponsorships and refunds for both curriculum and continuing education students
Manage the processing and disbursement schedule for all non‑financial aid refunds
Research and resolve student refund errors generated in Colleague prior to published refund disbursement dates
Apply college policies and state and federal regulations related to student accounts and refunds
Review and approve all sponsorship invoices
Act as an escalation point for student, sponsor, and/or Wake Tech employee questions/concerns about sponsorships and refunds
Manage the monthly cleanup schedule for accounts receivable
Manage unclaimed student refunds returned to the college by third‑party student refund vendor
Monitor account changes for sponsored students in prior terms
Knowledge, Skills & Abilities
Intermediate skills in MS Excel
Excellent problem‑solving and time‑management skills
Excellent written and verbal communication skills
Excellent customer service and interpersonal skills
Ability to work with a high degree of accuracy in a fast‑paced office environment
Requirements
Associate Degree in Accounting or a Business‑related field
Three years experience in accounting or an equivalent combination of education and experience
Prior leadership/supervisory experience
Preferences
Bachelor’s Degree in Accounting or a Business‑related field
#J-18808-Ljbffr