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Wake Technical Community College

Manager, Student Accounts & Receivables

Wake Technical Community College, Raleigh, North Carolina, United States, 27601

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Position Description Pay Grade: Manager 8This position manages all functions pertaining to cashiering and student accounts. Student accounts encompasses the disbursement of financial aid, processing continuing education and curriculum sponsorships (including VA payments), managing the daily cash deposit, initiating banking wire transactions, and accounts receivable collections.

Responsibilities and Duties Complete an annual applied benchmark project on an individual or group basis. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Supervises and evaluates Accounts Receivable staff and the Cashier Supervisor. Oversees the cashiering function for the college; sets direction and strategy for the cashiering function. Manages the student accounts receivable function including collection of student tuition payments. Ensures institutional compliance with PCI for the cashiering function and maintains internal controls over the cash function. Oversees the financial aid disbursement and student refund processes; maintains compliance with Department of Education guidelines; acts as escalation point for General Ledger balancing issues and overall problem resolution. Manages bank transactions including initiating or approving wire transfers for utility payments, financial aid disbursements, and student refunds. Oversees and sets guidelines for the Nelnet Payment Plan and Paypal credit card processing functions; acts as escalation point for payment site issues. Ensures that the cash deposit is deposited daily by assigned staff; resolves any issues that arise with the NC Community College Systems office or banking institution. Oversees all petty cash funds and ensures balances are correct through quarterly cash audits. Calculates all accounts receivable accruals; prepares and enters corresponding journal entries. Implements and enforces new policies and procedures to maintain internal controls and compliance with federal, state, and local regulations. Prepares and enters accrual journal entries and assists with annual Financial Statements. Oversees complex student account reconciliation and archiving processes. Responsible for ensuring returned funds from BankMobile are properly returned to students. Maintains tuition rates for the college; creates and corrects student invoices as needed. Oversees Curriculum and Continuing Education sponsorships and approves all related invoices. Oversees and/or performs special projects and represents the College internally and externally.

Qualifications

Attention to detail and high degree of accuracy

Knowledge of state and federal financial guidelines pertaining to Financial Aid refunds

Possess effective communication skills

Familiarity with reconciliations

Thorough knowledge of accounting principles and practices and theories of accounting, auditing, budgeting or financial management and knowledge of trends and merging technologies/automation

Knowledge and understanding of PCI compliance requirements

Able and willing to be an active member of the team; team-oriented

Ability to multitask

Ability to meet deadlines consistently

Demonstrates outstanding customer service skills

Knowledge and understanding of accounts receivable

Minimum Requirements Bachelor’s degree in Accounting or Business Administration or an equivalent combination of education and experience. Seven years of related accounting experience. Prior leadership/supervisory experience. Ability to pass a credit check.

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self‑reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee’s professional growth.

Benefits at a Glance

State Health Plan

Health Care and Dependent Care Flexible Spending Accounts

Health Care Exchange Notice

Dental Insurance

Vision Insurance

Additional Supplemental Insurances

Disability Plan

NC Retirement Plan

Leave (Vacation, Sick, FMLA, Civil and Military, Community Service, Education, and Voluntary Shared)

Paid Holidays

Prior State Service Verification

Supplemental Retirement Plan

Employee Assistance Program

Education Benefits

College Savings Program

State Employees’ Credit Union

State Employees Association of NC (SEANC)

Employee Discount Program

Identity Theft Insurance

For further information, please contact 919-866-7890. Please note: Most temporary (part-time or full-time) employees do not earn benefits.

Wake Technical Community College

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