Convergint
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Who You Are You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Manager.
Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you’ll do with “Our Training and Your Experience”
Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
Overall management and leadership of the CTC’s service business and operations activities.
Responsibilities may include service sales and effective implementation of service sales strategies to achieve revenue growth and margin goals, and maximize service delivery to achieve customer satisfaction goals.
Coaches, councils and trains the sales force to improve individual service selling skills.
Develops and implements Operations strategies that improve service delivery and provide additional value to customers in a cost effective manner.
Performs other duties and responsibilities as requested or required.
What You’ll Need
Strong leadership and management skills selling and delivery of service contracts and Time and Material (T&M) service; actively seeks ways in which to act as a role model, guide, develop and mentor others within the Service Department.
Broad based professional knowledge of: security hardware, alarm and video surveillance systems, electronic security issues and safeguards.
Excellent in Microsoft Office products, including Word, Excel, PowerPoint, and Access.
Advanced team leadership, team building and facilitation skills.
Company Benefits
10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave
Requirements Education:
College degree, trade school or equivalent experience
Minimum Experience:
5-7 years relevant field service
Preferred Experience:
Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare systems; Previous supervisory
Convergint is an Equal Opportunity Employer.
Seniority level Mid-Senior level
Employment type Full-time
Job function Other
Industries Security and Investigations
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Get AI-powered advice on this job and more exclusive features.
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.
Who You Are You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Manager.
Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you’ll do with “Our Training and Your Experience”
Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
Overall management and leadership of the CTC’s service business and operations activities.
Responsibilities may include service sales and effective implementation of service sales strategies to achieve revenue growth and margin goals, and maximize service delivery to achieve customer satisfaction goals.
Coaches, councils and trains the sales force to improve individual service selling skills.
Develops and implements Operations strategies that improve service delivery and provide additional value to customers in a cost effective manner.
Performs other duties and responsibilities as requested or required.
What You’ll Need
Strong leadership and management skills selling and delivery of service contracts and Time and Material (T&M) service; actively seeks ways in which to act as a role model, guide, develop and mentor others within the Service Department.
Broad based professional knowledge of: security hardware, alarm and video surveillance systems, electronic security issues and safeguards.
Excellent in Microsoft Office products, including Word, Excel, PowerPoint, and Access.
Advanced team leadership, team building and facilitation skills.
Company Benefits
10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave
Requirements Education:
College degree, trade school or equivalent experience
Minimum Experience:
5-7 years relevant field service
Preferred Experience:
Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare systems; Previous supervisory
Convergint is an Equal Opportunity Employer.
Seniority level Mid-Senior level
Employment type Full-time
Job function Other
Industries Security and Investigations
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