Convergint
Overview
Convergint is looking for a full‑time, enthusiastic, results‑driven and forward‑thinking Service Manager to join our dynamic team and grow with the company.
Responsibilities
Overall management and leadership of the CTC’s service business and operations activities.
Service sales and effective implementation of service sales strategies to achieve revenue growth and margin goals and maximize service delivery to meet customer satisfaction goals.
Coaches, counsels and trains the sales force to improve individual service selling skills.
Develops and implements Operations strategies that improve service delivery and provide additional value to customers in a cost‑effective manner.
Performs other duties and responsibilities as requested or required.
Qualifications
Strong leadership and management skills in selling and delivery of service contracts and Time and Material (T&M) service; actively seeks ways to act as a role model, guide, develop and mentor others within the Service Department.
Broad based professional knowledge of security hardware, alarm and video surveillance systems, electronic security issues and safeguards.
Excellent in Microsoft Office products, including Word, Excel, PowerPoint, and Access.
Advanced team leadership, team‑building and facilitation skills.
Benefits
10 Company Holidays and Paid Time Off starting at 13 days annually.
Fun & Laughter Day Off.
Medical, Dental & Vision Plan.
Life insurance & Disability Plan.
Wellness Program.
401K Matching Plan.
Colleague Assistance Program.
Tuition reimbursement.
Competitive salary and compensation plan.
Vehicle reimbursement plan or company vehicle.
Corporate Social Responsibility Day.
Cell phone reimbursement (if applicable).
Paid parental leave.
Requirements Education: College degree, trade school or equivalent experience.
Minimum Experience: 5–7 years in relevant field service.
Preferred Experience (but not required):
Experience in one or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare systems.
Previous supervisory experience.
Convergint is an Equal Opportunity Employer.
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Responsibilities
Overall management and leadership of the CTC’s service business and operations activities.
Service sales and effective implementation of service sales strategies to achieve revenue growth and margin goals and maximize service delivery to meet customer satisfaction goals.
Coaches, counsels and trains the sales force to improve individual service selling skills.
Develops and implements Operations strategies that improve service delivery and provide additional value to customers in a cost‑effective manner.
Performs other duties and responsibilities as requested or required.
Qualifications
Strong leadership and management skills in selling and delivery of service contracts and Time and Material (T&M) service; actively seeks ways to act as a role model, guide, develop and mentor others within the Service Department.
Broad based professional knowledge of security hardware, alarm and video surveillance systems, electronic security issues and safeguards.
Excellent in Microsoft Office products, including Word, Excel, PowerPoint, and Access.
Advanced team leadership, team‑building and facilitation skills.
Benefits
10 Company Holidays and Paid Time Off starting at 13 days annually.
Fun & Laughter Day Off.
Medical, Dental & Vision Plan.
Life insurance & Disability Plan.
Wellness Program.
401K Matching Plan.
Colleague Assistance Program.
Tuition reimbursement.
Competitive salary and compensation plan.
Vehicle reimbursement plan or company vehicle.
Corporate Social Responsibility Day.
Cell phone reimbursement (if applicable).
Paid parental leave.
Requirements Education: College degree, trade school or equivalent experience.
Minimum Experience: 5–7 years in relevant field service.
Preferred Experience (but not required):
Experience in one or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare systems.
Previous supervisory experience.
Convergint is an Equal Opportunity Employer.
#J-18808-Ljbffr